#1
22nd February 2016, 12:25 PM
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ITIL Certification Cost
Hello, I want to do the IITL certification course and I want to know the cost of course. Will you please provide me?
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#2
22nd February 2016, 12:25 PM
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Re: ITIL Certification Cost
Hello, here I am providing you the details of the IITL course and the cost of the course as under: About the course: The ITIL Foundation certification is considered as the entry level qualification in the field of ITIL certification path. It includes ITIL Lifecycle Phase Interactions & Outcomes, ITSM processes and Service Management best practices. Cost of the course in India: Rs.12, 500 Course objectives: Learn how to apply ITIL tools, techniques and concepts to improve efficiency and effectiveness in business changes to optimize customer experience Understand how to apply lean principles and automate standard tasks, to improve efficiency of ITSM processes Save costs by centralizing activities and teams using well defined fit-for purpose and fit-for-use processes Audience: IT Managers/Support teams System Administrators/Analysts Operations Managers Database Administrators Service Delivery Professionals Quality Analysts Application Management team/Development team Process Owners/Practitioners Course contents: 1.1 - Introduction to service management 1.2 - Service management lifecycle 1.3 - Quiz 2.1 - Introduction to Service Strategy 2.2 - Service Strategy Concepts 2.3 - Service Strategy Processes 2.4 - Quiz 3.1 - Introduction to service design 3.2 - Key concepts in service design 3.3 - Service design processes 3.4 - Quiz 4.1 - Introduction to Service Transition 4.2 - Service Transition Processes 4.3 - Quiz 5.1 - Introduction to Service Operations 5.2 - Service Operations Processes 5.3 - Functions 5.4 - Quiz 6.1 - Introduction to Continual Service Improvement 6.2 - Key Principles and Models 6.3 - Quiz 07 - Assessment Getting started with ITIL Foundation |