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27th March 2016, 10:16 AM
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Join Date: May 2012
Re: Itil exam cost

TIL stands for Information Technology Infrastructure Library, it is a collection of best practice in IT service management. The core component of ITIL consists of five books featuring service strategy, service design, service transition, service operation and continual service improvement. The ITIL forms the framework for IT governance within the organizations.

ITIL Foundation Examination :

A must for people intending to get ITIL Intermediate Certification or above
Is a close book examination
Can be taken online (in a proctored environment) or in paper
Answer 40 multiple choice questions (only 1 correct answer) within an hour (if your mother tongue is not English, you will get an extra 15 minutes) – according to most ITIL foundation exam takers, an hour is way more than enough
The passing mark is 65% (i.e. 26 correct answers out of 40)


Syllabus :
Service management as a practice (comprehension)
The ITIL service lifecycle (comprehension)
Generic concepts and definitions (awareness)
Key principles and models (comprehension)
Selected processes (awareness)
Selected functions (awareness)
Selected roles (awareness)
Technology and architecture (awareness)
Competence and training (awareness)



ITIL foundation course offered in following languages :

English,
Spanish,
French,
Portuguese,
German,
Chinese,
Japanese
Russian.

Cost : exam fee is around US$250


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