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#2
26th December 2017, 11:15 AM
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| Re: WBUT HM Syllabus
Maulana Abul Kalam Azad University of Technology, West Bengal, formerly West Bengal University of Technology, is a public state university located in Kolkata, India. The Syllabus of the Subject Housekeeping And Laundry Operations is given below Housekeeping And Laundry Operations Topics to be Covered : - - An overview of the position of H/K in the Hospitality Industry - List of functions of the H/K Dept. - H/K working towards Customer delight - Why is H/K indispensable - Organisation of the Hotel - Staff Hierarchy, lines of Authority & areas of responsibility - Vertical & horizontal coordination within & outsidethe Dept. - Areas of responsibility of the H/K Dept. - Essential qualities in H/K staff - Effective communications skills, interpersonal skills & good grooming standards - Duties of staff at the managerial level - Duties of staff at the Operational level - Duties of staff at the supervisory level - Glossary of H/K terms - Abbreviations commonly used in H/K - Types of Rooms & suites - Various status of Rooms - Amenities provided in standard, superior & deluxe rooms - VIP amenities - Items provided on request - Placement of Supplies in a room - General principles of cleaning - Cleaning Schedules - Daily, weekly & Spring Cleaning - Morning & evening service - Second service - Daily cleaning in a Department room - Planning a weekly cleaning schedule - Public area cleaning methods & Schedules For the Detial Syllabus of the Bachelor In Hotel Management & Catering Technology of the West Bengal University of Technology you may get from the below Attachement that is Free to Download Syllabus of the Bachelor In Hotel Management & Catering Technology of the West Bengal University of Technology     Contact Details West Bengal University of Technology Address: BF 142, Sector 1, Salt Lake City, Kolkata, West Bengal 700064 Phone: 033 2334 1014 |