Customer Service Courses

Hello, I want to know the details of the customer service course offered by the ALISON. Please provide me.

[Shaleen]

Hello, here I am providing you the details of the customer service course offered by the ALISON as under:

About the course:
Good customer service is vital for all businesses, large or small. It can have a direct impact on customer loyalty and where potential customers choose to spend their money.

Duration
1-2 Hours

Publisher
Connexions

Video
None

Audio
None

Assessments
Yes

Certification
Yes

Minimum Grade/Class Level
Higher High Secondary School

LEARNING OUTCOMES
Upon completion of this customer service course, you will know the essential factors that are important in customer service and develop a customer-friendly approach that is right for your business.

Module Title
Introduction to Customer Service
Customer Service Techniques
Dealing with the Customer
Assessment

Age appropriateness:
16+ Years

Contact details:
Level One Building Block 7/8,
Galway Technology Park, Parkmore,
Galway, H91 E309, Ireland.
Phone: +353-91-680-103