2021 2022 Student Forum > Management Forum > Main Forum

14th March 2016, 12:42 PM
Super Moderator
Join Date: May 2012
Re: Anna University TQM Question Paper

Anna University is a technical university in Tamil Nadu, India. It was established on 4 September 1978 . The main university campus is located in Guindy, Chennai.

Anna University BE TQM Question Paper

Part –a

1. List down any tow of the analysis techniques for quality cost.
2. Define quality as per crosby
3. Explain service quality.
4. Explain kaizen.
5. Mention the various measurements of dispersion.
6. list down the seven tools of quality.
7. List down the types of FMEA.
8. Explain benchmarking process.
9. What do you understand by NCR.
10. Explain the need for ISO 14000 QUALITY SYSTEMS.

Part –b

11. A)
i. Explain about quality council and quality planning
ii. Explain about deming’s philosophy.
i. Explain the conhtribution of juran to the quality movement.
ii. Discuss about the implementation steps of TQM and mention the importance of the
management commitment.
12. A) explain the following
i. Juran triology
ii. PDSA cycle
iii. Maslow’s theory of need hierarchy.
b) discuss about the supplier partnership procedures.
13. A). Explain about the new seven tools of quality and its applications in detail.
b) Discuss about the need, types, construction, and applications of control charts.
14. a) Discuss about the objectives , process, outcome and benefits of quality functional
b). explain briefly about the following
i. Taguchi quality loss function.
ii. pillars of TPM.
15). A) explain about the philosophy and the requirements of ISO 9000:2000
i. Discuss about the documentation process in ISO 9000:2000 system.
ii. Explain about the auditing process and role of external agencies.

Contact address

Anna University, Kotturpuram
Chennai, Tamil Nadu

Quick Reply
Your Username: Click here to log in


Thread Tools Search this Thread

All times are GMT +5. The time now is 11:21 AM.

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2021, vBulletin Solutions Inc.
SEO by vBSEO 3.6.0 PL2

1 2 3