#1
15th November 2014, 11:51 AM
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Airport Customs Courses
I want to know about the Airport Customs Courses Will you please provide me that? |
#2
17th November 2014, 11:19 AM
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Re: Airport Customs Courses
As you want to know about the Airport Customs Courses so here I am providing you that- This course is available at The International Air Transport Association (IATA) Training Centers. This course provides 24 hours of instruction delivered by an official IATA Instructor. Next class Oct 07 - Oct 09, 2014 - Singapore (IATA) Course content Airport environment- Terminal services Airport facilities analysis Passenger terminal as a system Customer focus Passenger profile Airline service profile Passenger needs analysis Maximizing communication Use of social media and e-services Managing feedback and interaction Cross cultural awareness This course is a step towards earning an IATA Diploma in: Advanced Airport Operations Diploma |