Airport Customs Courses

I want to know about the Airport Customs Courses
Will you please provide me that?

[Kiran Chandar]

As you want to know about the Airport Customs Courses so here I am providing you that-

This course is available at The International Air Transport Association (IATA) Training Centers.

This course provides 24 hours of instruction delivered by an official IATA Instructor.

Next class
Oct 07 - Oct 09, 2014 - Singapore (IATA)

Course content

Airport environment-
Terminal services
Airport facilities analysis
Passenger terminal as a system

Customer focus
Passenger profile
Airline service profile
Passenger needs analysis

Maximizing communication
Use of social media and e-services
Managing feedback and interaction
Cross cultural awareness

This course is a step towards earning an IATA Diploma in:
Advanced Airport Operations Diploma