MBA In Customer Relationship Management

Somebody please give me syllabus of MBA in Customer Relationship Management offer by Bharathiar University?

[Kiran Chandar]

Bharathiar University offer MBA In Customer Relationship Management. Its duration is 2 Years.

Syllabus:

First Year:
Principles of Management and Organizational Behavior
Managerial Economics
Accounting and Finance for Managers
Marketing Management
Human Resource Management
Quantitative Techniques for Management
Research Methods for Management
Corporate Communication
Operations Management


Second Year:
Retail Operations Management
Relationship Marketing
Strategic Customer Relations Management
Virtual Marketing
Customer Relationship Management
Sales and Distribution Management
Marketing of Services
Business Environment and Ethics
Strategic Management


After done this course you can get job in following fields:

Team Leader & Technical Leader
Database Administrator (DBA)
Financial Planning, Budgeting-Manager
Customer Service Executive (Web)
Customer Care Executive
Guest Relations Executive
Corp Communications-Head
Security Analyst
Payroll-Compensation-Head Manager
Audit Manager