KSEB Standard Of Performance

Will you please provide me the details of the Standards Of Performance of the Kerala State Electricity Board?

[Kiran Chandar]

Kerala State Electricity Board Ltd is a public sector agency under the Government of Kerala, India

It generates, transmits and distributes the electricity supply in the state.

KSEB Standards Of Performance
Sl. No. Nature of Service Standards of Performance
1 Normal fuse-off calls Urban Within 6 hours of recording of complaints
Town Within 8 hours of recording of complaints
Rural Within 24 hours of recording of complaints
Remote / Hilly Within 36 hours of recording of complaints
Punja Within 48 hours of recording of complaints

2 Line Breakdowns Urban Within 12 hours
Town Within 16 hours
Rural Within 24 hours in all cases
Remote / Hilly Within 36 hours in all cases
Punja Within 48 hours in all cases


KSEB Standards Of Performance