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12th March 2016, 03:52 PM
Super Moderator
 
Join Date: May 2012
Re: Job empowerment

Employee empowerment is the process of allowing employees to have input and control over their work, and the ability to openly share suggestions and ideas about their work and the organization.

About the Employee empowerment

Employee empowerment means different things in different organizations, based on culture and work design.

It is based on the concepts of job enlargement and job enrichment.

Job enlargement:

Changing the scope of the job to include a greater portion of the horizontal process

Example: A bank teller not only handles deposits and disbursement, but also distributes traveler's checks and sells certificates of deposit.

Job enrichment: Increasing the depth of the job to include responsibilities that have traditionally been carried out at higher levels of the organization.

Example: The teller also has the authority to help a client fill out a loan application, and to determine whether or not to approve the loan.

Training in the skills necessary to carry out the additional responsibilities

Access to information on which decisions can be made

Initiative and confidence on the part of the employee to take on greater responsibility

Pros of Employee Empowerment

It leads to greater job satisfaction, motivation, increased productivity and reduces the costs.

It also leads to creativity and innovation since the employees have the authority to act on their own.

There is increased efficiency in employees because of increased ownership in their work.

Lesser need of supervision and delegation

Cons of Employee Empowerment

Egotism / arrogance: Worker arrogance can create a big trouble for the supervisors and the managers.

There can be problems in delegating. Employees avoid reporting about their work and feedback can be taken negatively.

Security: Since information comes and is shared by all, there are apprehensions about leakage of critical data.

Risk: Creativity and innovation demands a greater risk bearing capacity and there are equal chances of success and failure.


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