CFPB Exam Manual SCRA

Hello, I want to give the CFPB exam and I want the manual of the Automobile Finance Examination Procedures. Will you please provide me?

[Kiran Chandar]

Hello, here I am providing you the manual of the Automobile Finance Examination Procedures and details of it as under:

Course contents:
Module 1 Company Business Model
Module 2 Compliance Management System
Module 3 Advertising and Marketing
Module 4 Application and Origination
Module 5 Payment Processing, Account Maintenance, and Optional Products
Module 6 Collections, Debt Restructuring, Repossessions, and Accounts in Bankruptcy
Module 7 Customer Complaints and Inquiries
Module 8 Credit Reporting, Information Sharing, and Privacy
Module 9 Examiner Conclusions and Wrap-up

General considerations:
Organizational charts and process flowcharts
Board minutes, annual reports, or the equivalent, to the extent available
Relevant management reporting
Policies and procedures
Compensation structure and bonus programs for origination and servicing personnel
Rate sheets
Fee sheets
Loan/lease applications and verification of information relied on in determining ability to
Repay
Loan/lease account documentation, notes, disclosures, and all other contents of underwriting
And closing files
Operating checklists, worksheets, and review documents
Relevant computer program and system details
Dealer agreements, due diligence and monitoring procedures, and origination (lending or
Leasing) procedures
Underwriting guidelines
Compensation policies
Servicing related policies and procedures, such as those related to payment posting and
Payment allocation
Service provider due diligence and monitoring procedures and service provider contracts
Audit and compliance reports
Management’s responses to findings
Training programs and materials
Advertisements and
Complaints


Here I am providing you some more details in the manual as under:
Automobile Finance Examination Procedures CFPB manual: