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Old 4th March 2016, 08:16 AM
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Join Date: May 2012
Default Re: Work in retail management

Retail managers are responsible for the day-to-day running of stores or departments.

The aim of any retail manager is to maximise profits while minimising costs.

Work functions in retail management

1. You must have the right personality

Compare your traits to those commonly found in successful retail managers.

Results-oriented
Ability to motivate, train and develop others
Strong customer service skills
Natural leader
Patience
Cheerful
Good communicator
Professional
Good listener
Strong negotiator

2. RETAIL MANAGEMENT IS MORE THAN JUST SALES

Retail managers oversee everything that makes a store work, from behind the scenes functions

Some common tasks you can expect to perform during your retail management career include:

Hiring, managing and motivating a team to increase sales

Overseeing vendors and the buying process

Managing inventory

Creating and maintaining store displays

3. EXPERIENCE DRIVES GROWTH

One of the most important factors in getting a job in retail is experience.

So prepare to start in an entry-level job and take the time to learn every aspect of retail while you work your way up to your desired position.

4. YOU DON’T HAVE TO HAVE A COLLEGE DEGREE

Most have a bachelor’s in business administration and some even have an MBA.

For those without a degree, internal training and development programs will help to propel you forward.

5. There Are Many Specialties in Retail Management

As you move up in your career, you may have the opportunity to specialize in an area that interests you, including:

Buying
Pricing
Merchandising
Marketing
Personnel
Customer service
Training
Operations

6. MOVING UP OFTEN REQUIRES A PHYSICAL MOVE

As you grow in your career, you are typically promoted by moving to larger stores in larger markets, or to area or regional management.

7. IT’S A NUMBERS GAME

Success in retail is measured purely by sales and profit.

Your job will be to improve commercial performance by meeting customer demand, increasing product turnover, and maximizing profitability.

8. CUSTOMER SERVICE IS PARAMOUNT

9. IT’S NOT A 9-5 JOB

Retail managers are often required to work non-traditional hours to maximize their effectiveness.
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