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Old 25th July 2018, 04:01 PM
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Default Re: SSC BPO Sector

Hi buddy here I have come to collect info related to Business process outsourcing (BPO) shared services center (SSC), so will you plz let me know about the same ??
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Old 25th July 2018, 04:02 PM
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Default Re: SSC BPO Sector

Business process outsourcing (BPO) is defined as a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a third-party service provider.

BPO is typically categorized into back office outsourcing, which includes internal business functions such as human resources or finance and accounting, and front office outsourcing, which includes customer-related services such as contact centre services

BPO that is contracted outside a company's country is called offshore outsourcing.

BPO that is contracted to a company's neighboring (or nearby) country is called nearshore outsourcing.

Shared services center (SSC) a center for shared services in an organization is the entity responsible for the execution and the handling of specific operational tasks, such as accounting, human resources, payroll, IT, legal, compliance, purchasing, security.

Shared service centers are deployed for a variety of reasons:

To reduce costs of decentralization, to increase the quality and professionalism of support processes for the business,

To increase cost flexibility for supporting services,

To create a higher degree of strategic flexibility.
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