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  #1  
20th November 2015, 04:42 PM
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SMS Alert on Mobile PNB

Can you tell me in detail about the facility offered under the section of SMS alert on mobile in PNB or Punjab National Bank as I want to start up an account in this regard?
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  #2  
21st November 2015, 09:32 AM
Super Moderator
 
Join Date: Apr 2013
Re: SMS Alert on Mobile PNB

SMS Alerts in Punjab National Bank is a service that allows one to stay updated on one’s account transactions through mobile. To receive the alerts one has to register for the service.

To register for SMS Alerts, one needs to fill up the Registration Form (PNB 1167) and submit the same at the branch.

After successful registration of the facility, a SMS is received on mobile confirming of the registration.

SMS alerts are received when a debit or credit transaction happens in one’s account and is above the set cut-off amount limit.

In addition to that alerts are sent at the end of every month reminding of installment dues, maturity of FDs etc.

SMS Alerts are being generated for transactions done through branches, ATM, Point of Sale terminals, Internet Banking for transaction amount above a cut-off limit, presently it is as under:

o identified transactions (credit/debit) of above Rs.5000/- done at branches,
o and no limit for transactions done through ATM/POS/Internet Banking/Mobile Banking

There are off-line alerts reminding the customers on installment due, maturity of FD etc. like,

o Alerts on cheque clearing (inward and outward),
o Alert on Cheque stop and cheque returned.
o Release of lien information under share trading mechanism.
o Alert on renewal/payment of fixed deposit on maturity above Rs.25000/-.
o Renewal of CC/OD account limits.
o Alert for installment due of retail loans.
o Alert reminding on overdue installment amount of retail loan
o Alert for Internet transaction password changed

Charges for SMS Alerts are Rs. 15/- per quarter plus Service tax applicable However, following categories of accounts have been exempted for SMS Alerts charges:
1. Senior Citizen accounts
2. Staff accounts
3. Retired staff accounts
4. Vidyarthi accounts
5. Mitra accounts


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