The syllabus of 1st Year of the Bachelor of Computer Applications (B.C.A.) Program offered by Saurashtra University is as follows:
CS-01: TECHNICAL COMMUNICATION SKILL
1 Concepts and Fundamentals
Introduction to Technical Communication, meaning of communication,
Importance of communication, Communication scope, types, Process of
communication, Communication models and theories, Essentials of good
communication
The seven Cs of communication, Factors responsible for growing
importance of communication, Channels of communication, Verbal and
Non-Verbal communication, Formal and Informal communication,
Barriers of, and aids to communication.
2 Written Communication
Objectives of written communication, Media of written communication,
Merits and demerits of written communication, Planning and preparing
of effective business messages. Persuasive writing.
Overview of Technical Research and Report Writing :
Definition and Nature of Technical Writing, Properties/features and
process of Technical Writing, Basic Principles of Technical Writing, Styles
in Technical Writing, The Role of Technical Writing, The Wholistic Guide
of Technical Writing , End-products of Technical Writing. Writing
Proposals.
Writing Letters:
Business letters, Office memorandum, Good news and bad news letters,
Persuasive letters, Sales letters, Letter styles/ layout.
Report Writing:
Meaning & Definition, Types of report (Business report & Academic
report), Format of report, Drafting the report, Layout of the report,
Essential requirement of good report writing.
Job Application:
Types of application, Form & Content of an application, drafting the
application, Preparation of resume.
3 Oral Communication-1
Principles of effective oral communication, Media of oral
communication, Advantages of oral communication, Disadvantages of
oral communication, Styles of oral communication.
Interviews:
Meaning & Purpose, Art of interviewing, Types of interview, Interview
styles, Essential Features, Structure, Guidelines for Interviewer,
Guidelines for interviewee. Meetings: Definition, Kind of meetings,
Advantages and disadvantages of meetings/ committees, Planning and
organization of meetings.
Project Presentations:
Advantages & Disadvantages, Executive Summary, Charts, Distribution of
time (presentation, questions & answers, summing up), Visual
presentation, Guidelines for using visual aids, Electronic media (powerpoint presentation).
4 Oral Communication-2
Listening Skills:
Good listening for improved communications, Art of listening, Meaning,
nature, process, types and importance of listening, Principles of good
listening, Barriers in listening
Negotiation Skills :
Definition of negotiation, Factors that can influence negotiation, what
skills do we need to negotiate, Negotiation process (preparation,
proposals, discussions, bargaining, agreement, implementation).
Strategies to, improve oral, presentation, speaking and listening skills.
5 Soft Skills & Language Skills:
Soft Skills:
Non Verbal communication- kinesics & Proxemics, parlanguage,
interpersonal skills, Corporate communication skills - Business Etiquettes
Language Skills:
Improving command in English, improving vocabulary, choice of words,
Common problems with verbs, adjectives, adverbs, pronouns, tenses,
conjunctions, punctuations, prefix, suffix, idiomatic use of prepositions.
Sentences and paragraph construction, improve spellings, introduction
to Business English.
Syllabus 1st Year B.C.A. Program Saurashtra University
