Sap crm

I want to learn SAP CRM application as I am interested in the field of software and want to know details about this SAP CRM course. Will you tell me lists of modules and functional areas of this course also tell me lists of SAP CRM institutes located in Mumbai?

[Kiran Chandar]

The SAP CRM application is an integrated customer relationship management (CRM) software manufactured by SAP SE that targets business software requirements of midsize and large organizations in all industries and sectors.

SAP's CRM solution includes several modules that support key functional areas including:

SAP CRM Sales
SAP CRM Marketing
SAP CRM Service
SAP CRM Analytics
SAP CRM Interaction Center
SAP CRM Web Channel (which includes E-Commerce, E-Marketing and E-Service)
SAP Hybris

SAP CRM consists of 3 core modules.

Marketing – ( Pre-Sales )
Sales
Service – ( Post-Sales )

Lists of SAP CRM institutes located in Mumbai:

Genovate Solutions Pvt Ltd (SAP Authorized)
A Wing,First Floor Phoenix House,Senapati Bapat Marg Lower Parel, Mumbai 400 013 Tel: (91) 22 30421840/30421841/30421842/30421843
Fax: (91) 22 30421844
Contact Person: Mr.Krishnan / Mr. Fabian

Siemens Information Systems Ltd(SAP Authorized)
2nd floor, Electric Mansion (Lucas Building),1086, Appasaheb Marathe Marg,Prabhadevi Mumbai - 400 025
Tel: +91-22-24320081/82
Contact Person: Divya Shetty / Yvonne Rose / Pontha Banerjee Phase-1, Unit II,
E-mail: Sapatcmum.in@siemens.com

BPCL (SAP Authorized)
BPCL SAP Training Centre, A Installation, Sewree Fort Road, Sewree (East), Mumbai 400015 Phone: 022-24176060 / 24117831 / 24117811
Fax: +91-022-24117801
Contact Person: Mr. Sanjay Mehrishi, Ms. Vasumati Prabhu
E-mail: bpclsaptc@bharatpetroleum.in

Delphi(SAP Authorized)
5th Floor, Square 1 building, 13, Gulmohar Road No. 1, Near Lokhandwala JVPD Circle, Andheri(W), Mumbai 400049
Tel:- 022 - 65249396 / 65243946, 9223281690
Contact person: C. V. Pattanshetti

NIIT (SAP Authorized)
Maker Bhavan No.2, 18- New Marine Lines, Sir Vithaldas Thakersey Marg, Churchgate, Mumbai 400020
Phone: +91-22- 43602000
Email: sap@niit.com