Quality Control Classes

I want to get information about the Unisa Short Learning Programmes Course/syllabus in Basics of Total Quality Management (71811). So here can you provide me information about it?

[Shaleen]

If you want to get information about the Unisa Short Learning Programmes Course in Basics of Total Quality Management (71811), then here I am telling you about it, as you want.


Admission requirements
Applicants should have Senior Certificate or an equivalent NQF level 4 qualification or proven appropriate work experience

Duration
Six months

Language medium
English



Syllabus/Content Topics

Topic 1

Introduction to quality and total quality management (TQM)

Study unit 1: Understand quality and quality defined

Study unit 2: Towards a holistic approach to quality and TQM defined

Topic 2

Leadership, quality culture and self- management for life excellence

Study unit 3: The primary culture-building tasks of leadership

Study unit 4: Creating and maintaining a quality culture

Study unit 5: Self-management for life excellence

Topic 3

Measurement and the systems, tools and techniques for quality improvement

Study unit 12: Introduction to systems and processes for quality

Study unit 13: Measuring quality, self-assessment and benchmarking

Study unit 14: Basic tools and techniques for quality improvement

Quality Management Systems and TQM Implementation (CSTQ02J)
HEQF Level of Module - 5
Credits of Module - 12
Syllabus/Content Topics

Topic 1

Concepts and principles of systems for quality management

Study unit 1: System definition, concepts and principles

Study unit 2: A quality management system

Topic 2

The ISO 9001: 2000 quality management system (QMS) standard

Study unit 3: Overview of QMS standards (ISO 9000, 14001 & OHSAS 18001)

Topic 3

Strategies for implementing change

Study unit 4: Strategy definition, formulation and implementation

Study unit 5: Key elements of a change process

Topic 4

Managing change and implementing TQM

Study unit 6: Managing the change process and risk

Study unit 7: Successful TQM implementation

Topic 5

Sustaining continuous improvement

Study unit 8: Basic approaches to improvement

Study unit 9: Keeping TQM effective


Programme administrator(s)
Tshepang Masipa
Tel: 012 352 4319 / 4234
Cell: 071 442 4053
Email: masiptw1@unisa.ac.za


CBM Help Desk:
Tel: (012) 352 4288 / 4170 / 4317 / 4383
Fax: 012 429 4150
E-mail: cbm@unisa.ac.za