2023 2024 Student Forum > Management Forum > Entrance Exams

 
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10th December 2015, 11:38 AM
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Join Date: Apr 2013
Re: MBA OB Notes

Hello, here I am providing you the notes of the organisational behaviour subject notes of the MBA as under:

Organisation structure:
Some of the key concepts of organization structure are listed as below:

Hierarchy of Authority: This refers to the distribution of authority among organizational positions and authority grants the position holder certain rights including right to give direction to others and the right to punish and reward.

Division of Labour: This refers to the distribution of responsibilities and the way in which activities are divided up and assigned to different members of the organization is considered to be an element of the social structure.

Span of Control: This refers to the total number of subordinates over whom a manager has authority

Specialization: This refers to the number of specialities performed within the Organization.

Standardization: It refers to the existence of procedures for regularly recurring events or activities

Formalization: This refers to the extent to which rules, procedures, and communications are written down

Centralization: This refers to the concentration of authority to make decision.

Complexity: This refers to both vertical differentiation and horizontal differentiation. Vertical differentiation: outlines number of hierarchical levels; horizontal differentiation highlights the number of units within the organization (e.g departments, divisions)

Classification of Technology:
Thomson classified technology into three categories: Long-linked technology, Mediating Technology and Intensive Technology.

Long linked Technology: In this, tasks are broken into a number of sequential and interdependent steps, where the outputs of one unit become the input of the next. (eg. Assembly line) this facilitates to have high volume of output and efficiency. This technology calls for mechanistic structures with high levels of specialization, standardization and formalization.

Mediating Technology: This links different parties who need to be brought together in a direct or indirect way (eg. Banks – use mediating technology to lend money to borrowers by taking money from depositors)

Intensive Technology: It is used when a group of specialists are brought together to solve complex problems using a variety of technologies (eg. Hospital – parties are treated with the help of experts drawn from different fields of specialization). Coordination of the different activities is achieved in the system primarily through mutual adjustment among those engaged in solving the problem in the different units. Organic structures would fit in this system using intensive technology.

Organisation behaviour notes:





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