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26th December 2015, 06:44 PM
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Join Date: May 2012
Re: HP Service Manager

Ya buddy I will help you here to clear your doubt and help you to tell you how to increase the IT efficiency thorugh HP Service Manager.

Here is the information about the HP Service Manager

Integrated and automated service lifecycle management with HP Service Manager

Every day, your IT organization faces a set of competing challenges.

Trends like cloud, mobility, and bring your own device (BYOD) open up new opportunities for IT organizations to become more service centric and productive.

At the same time, these trends drive new business and user expectations in terms of experience, service quality, and agility. Decentralization and computerization of IT are among the results of this situation.

But even with so much disruption, one fact becomes crystal clear: Your IT organization needs to stay relevant in this context, a context that is not under full control of IT anymore.

More than ever before, the right IT service management solution is key to tackling these challenges and turning them into advantages.

Meeting those challenges requires the service desk to mature, implementing new processes and practices to resolve service issues faster and more effectively, and providing the flexibility users and the business ask for.

HP Service Manager software is quite simply one of the broadest, deepest, and most cost-effective ways to build the service management capabilities your organization needs.

HP Service Manager enables IT to improve service levels, balance resources, control costs, and mitigate risk exposure to the organization.

You can start simply with HP best practices and expand as needed.

The broad capability set of HP Service Manager delivers comprehensive core and extended service desk functionality in close alignment with the IT service lifecycle described by ITIL.

The capability to manage services using a lifecycle approach, with consistent improvement built into the governance model, allows IT to truly enhance the value to the business.

HP Service Manager software is at the core of our IT service management solutions, and
combines with a powerful suite of operations and extended service management software

HP to provide some of the most robust service desk software solutions in the market

It is central to the HP solution for end-to-end change, configuration, and release management

(CCRM), as well as to the integrated HP solution for providing a closed loop incident process (CLIP).







For full information buddy please go through the file
Attached Files
File Type: pdf HP Service Manager.pdf (1.32 MB, 156 views)


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