#1
30th March 2016, 11:33 AM
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Debt Recovery Agent
Hello sir I am here as I want to get the details of the Certificate Examination for Debt Recovery Agents / DRA Tele-callers of Indian Institute of Banking & Finance so will you please provide me the detail??
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#2
30th March 2016, 11:35 AM
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Re: Debt Recovery Agent
Reserve Bank of India has advised the Indian Banks' Association to formulate, in consultation with Indian Institute of Banking and Finance (IIBF), a certificate course for Debt Recovery Agents who have undergone 100 / 50 hours of training Course Aims: (i)To improve functional knowledge in the areas of banking products, policies, processes and procedures, (ii) To develop competence and soft skills for collection through fair practices Eligibility Criteria: (i) Qualification of the candidate: The candidate shall possess the minimum qualification of SSC passed or above, (ii) Age: Candidate must have completed 18 years of age on the date of application for training (iii) Training: 10 Std. Passed and upto graduation 100 hours Graduation & above 50 hours (iv) Employees of BPO / Call Centres with educational qualification of graduation and above need to undergo only 50 hours of training as per training schedule provided to Banks / Accredited Institutes. Exam Patttern: (i) Each Question Paper will contain approximately 90 objective type multiple choice question, (ii) Examination will be held in off-line / On-line mode as per the notification given on the web site Duration: The duration of examination will be of one and half hours. For more details here I am attaching an attachment; |
#3
9th August 2017, 11:27 AM
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Hello sir !! I won't to know to how get a 100/50 hrs training ?? Where it is done ?? I just completing my graduation and I won't to apply for dra examination
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