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4th March 2016, 05:58 PM
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Join Date: Apr 2013
Re: Communication Skils

Correspondence is about more than simply trading data. It's about comprehension the feeling and expectations behind the data. Viable correspondence is additionally a two-way road. It's not just how you pass on a message with the goal that it is gotten and comprehended by somebody in precisely the way you planned, it's likewise how you listen to pick up the full significance of what's being said and to make the other individual feel heard and caught on.

The different ways to improve communication skills as well as some of the books which can be referred if available are as mentioned below:

The basics to improving the communication skill are the following

Planning and Structuring
Communicating in Person
Feedback
Meetings
Presentations
Communicating in Writing
Negotiation, Persuasion and Influence
Difficult Communication Situations
Understanding Others Better

Barriers to effective interpersonal communication

Stress and out-of-control emotion.
Lack of focus.
Inconsistent body language.
Negative body language.

Improving communication skills #1: Become an engaged listener:

Focus fully on the speaker
Favor your right ear
Avoid interrupting or trying to redirect the conversation to the concerns
Show your interest in what’s being said.

Improving communication skills #2: Pay attention to nonverbal signals:

Tips for improving how you read nonverbal communication:
Be aware of individual differences.
Look at nonverbal communication signals as a group.

Tips for improving how you deliver nonverbal communication:
Use nonverbal signals that match up with your words
Adjust your nonverbal signals according to the context
Use body language to convey positive feelings

Improving communication skills #3: Keep stress in check:

Staying calm under pressure:
Use stalling tactics
Pause to collect the thoughts
Make one point
Deliver the words clearly
Wrap up with a summary

Improving communication skills #4: Assert yourself:

To improve assertiveness:
Value yourself and the opinions
Know your needs and wants
Express negative thoughts
Receive feedback positively
Learn to say “no.”

The various books which help to improve the communication skills are as follows:

Perfecting Your Pitch
By Ronald M. Shapiro

Audience
By Jeffrey K. Rohrs

Humble Inquiry
By Edgar Schein

Masters of Disaster
By Christopher Lehane, Mark Fabiani, and Bill Guttentag

The Art of Explanation
By Lee Lefever

The Art of Selling Yourself
By Adam Riccoboni and Daniel Callaghan

Small Message, Big Impact
By Terri Sjodinn

Quiet
By Susan Cain

Organizations Don't Tweet, People Do
By Euan Semple

Smart Trust
By Stephen M. R. Covey and Greg Link

The Triangle of Truth
By Lisa McLeod

Tell to Win
By Peter Guber

Getting to We
By Jeanette Nyden, Kate Vitasek, and David Frydlinger

The One Minute Negotiator
By Don Hutson and George Lucas

Never Lose Again
By Steven Babitsky and James Mangraviti

Fascinate
By Sally Hogshead

Influencer
By Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, and Al Switzler

Made to Stick
By Chip and Dan Heath

How to Win Friends and Influence People
By Dale Carnegie

Will There be Donuts?
By David Pearl

No More Pointless Meetings
By Martin Murphy

Don't Just Do Something, Stand There!
By Marvin Weisbord and Sandra Janoff

The Presentation Secrets of Steve Jobs
By Carmine Gallo

Be a Brilliant Business Writer
By Jane Curry and Dianna Young

The Back of the Napkin
By Dan Roam

The Exceptional Presenter
By Timothy J Koegel

What Every BODY Is Saying
By Joe Navarro

The Power of Body Language
By Tonya Reiman

Crucial Conversations
By Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler

Show and Tell
By Dan Roam

The Truth Doesn't Have to Hurt
By Deb Bright, PhD

Strategic Connections
By Anne Baber, Lynne Waymon, André Alphonso, and Jim Wylde

Getting (More of) What You Want
By Margaret A. Neale and Thomas Z. Lys

Get Big Things Done
By Erica Dhawan and Saj-Nicole Joni


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