#1
4th March 2016, 05:41 PM
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Communication Skils
Hi I would like to know the different ways to improve communication skills as well as some of the books which can be referred if available?
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#2
4th March 2016, 05:58 PM
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Re: Communication Skils
Correspondence is about more than simply trading data. It's about comprehension the feeling and expectations behind the data. Viable correspondence is additionally a two-way road. It's not just how you pass on a message with the goal that it is gotten and comprehended by somebody in precisely the way you planned, it's likewise how you listen to pick up the full significance of what's being said and to make the other individual feel heard and caught on. The different ways to improve communication skills as well as some of the books which can be referred if available are as mentioned below: The basics to improving the communication skill are the following Planning and Structuring Communicating in Person Feedback Meetings Presentations Communicating in Writing Negotiation, Persuasion and Influence Difficult Communication Situations Understanding Others Better Barriers to effective interpersonal communication Stress and out-of-control emotion. Lack of focus. Inconsistent body language. Negative body language. Improving communication skills #1: Become an engaged listener: Focus fully on the speaker Favor your right ear Avoid interrupting or trying to redirect the conversation to the concerns Show your interest in what’s being said. Improving communication skills #2: Pay attention to nonverbal signals: Tips for improving how you read nonverbal communication: Be aware of individual differences. Look at nonverbal communication signals as a group. Tips for improving how you deliver nonverbal communication: Use nonverbal signals that match up with your words Adjust your nonverbal signals according to the context Use body language to convey positive feelings Improving communication skills #3: Keep stress in check: Staying calm under pressure: Use stalling tactics Pause to collect the thoughts Make one point Deliver the words clearly Wrap up with a summary Improving communication skills #4: Assert yourself: To improve assertiveness: Value yourself and the opinions Know your needs and wants Express negative thoughts Receive feedback positively Learn to say “no.” The various books which help to improve the communication skills are as follows: Perfecting Your Pitch By Ronald M. Shapiro Audience By Jeffrey K. Rohrs Humble Inquiry By Edgar Schein Masters of Disaster By Christopher Lehane, Mark Fabiani, and Bill Guttentag The Art of Explanation By Lee Lefever The Art of Selling Yourself By Adam Riccoboni and Daniel Callaghan Small Message, Big Impact By Terri Sjodinn Quiet By Susan Cain Organizations Don't Tweet, People Do By Euan Semple Smart Trust By Stephen M. R. Covey and Greg Link The Triangle of Truth By Lisa McLeod Tell to Win By Peter Guber Getting to We By Jeanette Nyden, Kate Vitasek, and David Frydlinger The One Minute Negotiator By Don Hutson and George Lucas Never Lose Again By Steven Babitsky and James Mangraviti Fascinate By Sally Hogshead Influencer By Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, and Al Switzler Made to Stick By Chip and Dan Heath How to Win Friends and Influence People By Dale Carnegie Will There be Donuts? By David Pearl No More Pointless Meetings By Martin Murphy Don't Just Do Something, Stand There! By Marvin Weisbord and Sandra Janoff The Presentation Secrets of Steve Jobs By Carmine Gallo Be a Brilliant Business Writer By Jane Curry and Dianna Young The Back of the Napkin By Dan Roam The Exceptional Presenter By Timothy J Koegel What Every BODY Is Saying By Joe Navarro The Power of Body Language By Tonya Reiman Crucial Conversations By Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler Show and Tell By Dan Roam The Truth Doesn't Have to Hurt By Deb Bright, PhD Strategic Connections By Anne Baber, Lynne Waymon, André Alphonso, and Jim Wylde Getting (More of) What You Want By Margaret A. Neale and Thomas Z. Lys Get Big Things Done By Erica Dhawan and Saj-Nicole Joni |