#1
27th October 2014, 02:31 PM
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CA Unicenter Courses
I want to do CA course for Unicenter so please give me the list of related courses and details about these courses?
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#2
27th October 2014, 02:43 PM
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Re: CA Unicenter Courses
As you want to do CA course for Unicenter, I would like to inform you that this course is generally known as CA Education Courses for Unicenter Service Desk and Unicenter Service Desk Knowledge Tools. After this course you have many posts in Unicenter Service Desk and also many job opportunities for these posts. List of CA Education Courses for Unicenter Service Desk and Unicenter Service Desk Knowledge Tools is following: Unicenter Service Desk: Analyst Operations This course is designed to provide you with the skills required to use Unicenter Service Desk to support your role as a service desk analyst. Unicenter Service Desk: Administration This course is designed to help you maximize the utility of Unicenter Service Desk. Unicenter Service Desk: Implementation This course is designed to help ensure a reliable and supportable implementation, this course will instruct you how to plan and execute an implementation of Unicenter Service Desk using best practices and hands-on exercises. Unicenter Service Desk Knowledge Tools: Administration This course is designed to provide a more robust support system for your customers and users using Unicenter Service Desk Knowledge Tools. Creating Custom Workflows with CA Solutions Creating Custom Workflows with CA Solutions course provides a solid foundation to create and use business processes (workflow). |
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