Bpo kpo

Can you tell me in detail about the concept of BPO or Business Process Outsourcing and KPO or Knowledge Process Outsourcing in India?

[Shaleen]

BPO or Business Process Outsourcing and KPO or Knowledge Process Outsourcing have thrown open exciting job opportunities to youngsters in India.

It has employed thousands of professionals and given them international working environment with great salary packages.

These companies hire resources on their payroll and offer them work from their customers empanelled from different countries.

To detailed, a BPO company hires people to offer services to its clients abroad.

The work these resources do may vary from data entry, medical transcription, content writing, software programming to HR and Financial services.

While KPO focus on Knowledge and information related activities and demands highly skilled personnel

Some examples of KPO include legal services, intellectual property and patent related services, engineering related services, web development, CAD/CAM applications, business research and analytics, legal research, clinical research, publishing and market research (market research KPO).

Job Prospects
The job scenario in a BPO/KPO are quite high as several countries such as the US and the UK prefer to outsource the jobs to countries such as India, Bangladesh, Pakistan and other Asian countries.

Top 10 KPO Companies in India:

• Genpect

• Evalueserve

• Ugam Solutions

• WNS Global Services

• 24/7 Customer

• ICICI OneSource

• EXL Service

• Copal Partners

• Pangea3

• TechBooks


Top 10 BPO Companies in India

1 Genpact Limited

2 Tata Consultancy Services BPO

3 Aegis Limited

4 Wipro BPO

5 Firstsource Solutions Ltd

6 Aditya Birla Minacs

7 WNS Global Services

8 EXL Services

9 Infosys BPO Limited

10 Serco Global Services Ltd