Andhra University Distance Education MBA Question Papers

Can you provide me the model question papers of master of business administration exam of Andhra University, Distance Education because I have need of model question paper of this course for do preparation of its exam so ask you about this.

[Shaleen]

As you are looking for model question papers of Master of Business Administration Andhra University Distance Education so I am uploading model test paper of Master of Business Administration Andhra University Distance Education.

The missing number in the sequence is 26, 37,46,______, 66,77,86
i. 47
ii. 53
iii. 55
iv. 57

2. ABC: GHI : : JKL : _______________
1. OPQ
2. PQR
3. QRS
4. RST

3. 64 : 125 : : ________ 27
1. 8
2. 4
3. 2
4. 1

Hello, I am doing the MBA form distance. Will any one forward me question paper for MBA (Hospital Administration) of Andhra University Distance Education?

[Quick Sam]

As per your request, I am forwarding you Question paper for the MBA (Hospital Administration) course offered by Andhra University Distance Education,

PAPER I: MANAGEMENT PROCESS AND BEHAVIOUR

1. Do you support the view that every business manager has to perform
certain social responsibilities? Substantiate your reasoning.
2. Explain the concept of ‘Decision Tree Analysis’ and also discuss its role in making decisions under conditions of uncertainty.
3. What are the causes for change in an organisation? Also specify the problems that are associated with the process of change and steps to overcome it.
4. Explain any three theories of motivation of your choice and discuss their relevance to the contemporary times.
5. a) Line vs. Staff conflict
b) Steps involved in planning

PAPER II – ACCOUNTING FOR DECISION MAKING

1. Explain the guiding principles of Double Entry Book-keeping system.
2. Discuss the need for preparing balance sheet and also present a
proforma balance sheet with hypothetical data.
3. What is a cost sheet? Show the preparation of a cost sheet with
hypothetical information.
4. What do you mean by ‘Trial Balance’ and also discuss the errors which
are not disclosed by it.
5. While explaining the basic features of ‘Performance Budgeting’,
examine its relevance to the present corporate business world.

PAPER III: MANAGEMENT OF OUT-PATIENT DEPARTMENT

1. a) Discuss the evolution of Out-Patient Department.
b) Mention any Five surgical emergencies. Write in detail about any
ONE of them.
2. Thoroughly discuss the managerial issues that are associated with the
Emergency Department.
3. Mention any FIVE major challenges you may face in the Out-Patient
Department. Give solutions.
4. a)What is a ‘Medico Legal Case’? Explain in detail you deal with such
cases.
b) Write briefly on the Radiology and Imaging Services in an Out-
Patient Department.
5. a) Mention few important uses of ‘Blood Bank’ in an Out-Patient
Department. Write in detail about any two of them.
b) Explain the relationship between Ambulance services and the Out-
Patient Department.

Paper IV- PATIENT-CARE AND BEHAVIOUR

1. ”A good communication between the Patient and Doctor is essential
for smooth running of a hospital”. Discuss.
2. a) What is professional misconduct?
b) ’Nursing care is important to gain patient satisfaction’. Comment.
3. List out the action steps for understanding patient expectations.
Elaborate on any one of them.
4. Discuss the Medical examination of alleged victims of Rape. What is
the important evidence you look for.
5. Project your plans for an independent PR Department for a 400 bed,
public sector hospital.

PAPER V – HEALTH SYSTEM MANAGEMENT

1. Discuss in detail how important are medical ethics today.
2. Mention the levels of Health care. Write in detail about any one of
them.
3. Compare and contrast in detail between the private and government
health care providers.
4. a) What do you understand by Multiple Pyramid of a Hospital
Organisation?
b) Draw an Organisation chart in general for a large hospital.
5. Elaborately discuss the salient provisions of Consumer Protection Act
1986 with reference to Health Care Providers.

PAPER VI –MANAGEMENT OF INFORMATION SYSTEMS IN
HOSPITALS

1. Briefly discuss the importance of Information Systems in
hospitals.
2. Maintenance of confidentiality and professional secrecy is a
prerogative of computerised information systems. Discuss.
3. Explain the value and importance of Medical Records in
Government Hospitals.
4. a) What do you understand by ÓPTICAL SCANNING’?
b) What is the ‘Declaration of Alma Ata’? Write few policy
decisions made.
5. What do you mean by the term Ecology of Health’? Discuss the
community responsibility in this regard.
Andhra University Distance Education MBA question paper
PAPER I: MANAGEMENT PROCESS AND BEHAVIOUR
Answer all the questions.
All questions carry equal marks. (5 x 6 = 30 marks)
1. Do you support the view that every business manager has to perform
certain social responsibilities? Substantiate your reasoning.
2. Explain the concept of ‘Decision Tree Analysis’ and also discuss its role
in making decisions under conditions of uncertainty.
3. What are the causes for change in an organisation? Also specify the
problems that are associated with the process of change and steps to
overcome it.
4. Explain any three theories of motivation of your choice and discuss their
relevance to the contemporary times.
5. a) Line vs. Staff conflict
b) Steps involved in planning
All questions carry equal marks. (5 x 6 = 30 marks)
1. Explain the guiding principles of Double Entry Book-keeping system.
2. Discuss the need for preparing balance sheet and also present a
proforma balance sheet with hypothetical data.
3. What is a cost sheet? Show the preparation of a cost sheet with
hypothetical information.
4. What do you mean by ‘Trial Balance’ and also discuss the errors which
are not disclosed by it.
5. While explaining the basic features of ‘Performance Budgeting’,
examine its relevance to the present corporate business world.
All questions carry equal marks. (5 x 6 = 30 marks)
1. a) Discuss the evolution of Out-Patient Department.
b) Mention any Five surgical emergencies. Write in detail about any
ONE of them.
2. Thoroughly discuss the managerial issues that are associated with the
Emergency Department.
3. Mention any FIVE major challenges you may face in the Out-Patient
Department. Give solutions.
4. a)What is a ‘Medico Legal Case’? Explain in detail you deal with such
cases.
b) Write briefly on the Radiology and Imaging Services in an Out-
Patient Department.
5. a) Mention few important uses of ‘Blood Bank’ in an Out-Patient
Department. Write in detail about any two of them.
b) Explain the relationship between Ambulance services and the Out-
Patient Department.
All questions carry equal marks. (5 x 6 = 30 marks)
1. ”A good communication between the Patient and Doctor is essential
for smooth running of a hospital”. Discuss.
2. a) What is professional misconduct?
b) ’Nursing care is important to gain patient satisfaction’. Comment.
3. List out the action steps for understanding patient expectations.
Elaborate on any one of them.
4. Discuss the Medical examination of alleged victims of Rape. What is
the important evidence you look for.
5. Project your plans for an independent PR Department for a 400 bed,
public sector hospital.
1. Discuss in detail how important are medical ethics today.
2. Mention the levels of Health care. Write in detail about any one of
them.
3. Compare and contrast in detail between the private and government
health care providers.
4. a) What do you understand by Multiple Pyramid of a Hospital
Organisation?
b) Draw an Organisation chart in general for a large hospital.
5. Elaborately discuss the salient provisions of Consumer Protection Act
1986 with reference to Health Care Providers.
1. Briefly discuss the importance of Information Systems in
hospitals.
2. Maintenance of confidentiality and professional secrecy is a
prerogative of computerised information systems. Discuss.
3. Explain the value and importance of Medical Records in
Government Hospitals.
4. a) What do you understand by ÓPTICAL SCANNING’?
b) What is the ‘Declaration of Alma Ata’? Write few policy
decisions made.
5. What do you mean by the term Ecology of Health’? Discuss the
community responsibility in this regard.
1. Discuss the importance of HRM in Health Care Sector. What are the
challenges faced by HR Professionals in Health Care Sector?
2. Describe the importance of Human Resource Planning. What role does
it play in Health Care Sector?
3. How do you evaluate the performance of employees in Health Care
Sector? Discuss.
4. Discuss the need for training. Describe the different methods of
training in Health Care Sector.
5. “Unionism has made inroads into Health Care Sector too”. Discuss.
1. Define Financial Management. Discuss the objectives, nature and scope of
financial management in Hospital Industry.
2. What is Funds Flow Statement? Explain the steps involved in its
preparation. Also distinguish between Funds Flow and Cash Flow.
3. What is Ratio Analysis? Explain different types of ratios and their
usefulness to hospital industry.
4. What are capital budgeting techniques? Explain different techniques and
state how decisions are taken using them in a 100 bedded corporate
hospital.
5. Explain the following:
a) Cost of Capital
b) Dividend policies and decisions
c) Working capital management
SCHOOL OF DISTANCE EDUCATION :: ANDHRA UNIVERSITY
1. a) An overall and thorough knowledge of the hospital structure and
various services available is mandatory for the front office associates”.
Elaborate.
b)What is CSSD? Describe the space requirements (approximately) in a
multi-speciality hospital with 300 beds.
2. a) What do you understand by ‘DAYCARE’? Discuss its importance and
utility.
b) Describe the objectives of Materials Management in a corporate
hospital.
3. a) Describe the basic and important functions of House-keeping
Department in a major government hospital.
b)Discuss the meaning and functions of inventory control.
4. a) Discuss the management of stores. Explain the various functions of
stores.
b) What is an autoclave? Discuss its usage in a major hospital.
5. a) What do you understand by Equipment Manual? Discuss its uses in a
multi-speciality hospital.
b) Mention any Five super-speciality medical services in a private sector
hospital. Write in detail about any two of them.
1. An efficient and effective Medical Audit needs the support of Medical
Record System.” Critically analyse.
2. Discuss the role of ‘medical audit’ in a Government General Hospital.
3. What are the dimensions of Total Quality Management in Health Care
Systems?
4. Write briefly the criteria for evaluation of quality services in Front Office
and in-Patient Wards.
5. a)How does quality in food and beverages influence the patient care?
b) Discuss the quality of process in a Blood Bank Services in a Government
Hospital.
All Questions carry equal marks :
1. Explain in detail the factors that influence consumer behaviour and how
do you differentiate them in services from goods.
2. While describing the importance of pricing policies in providing quality
health care practices , examine the pricing policies and strategies of any
corporate hospital .
3. Do you subscribe to the view that marketing of services deserves special
strategies when compared to marketing of goods? Substantiate your
reasoning.
4. Identify and discuss in detail the responsible factors that govern the
expected quality of the patients in hospitals.
5. Define the concept of promotional mix and examine its relevance to the
health-care industry. Also devise a suitable promotional mix for a 100
bedded corporate hospital.
1. What is Demand Forecasting? Also discuss its relevance in health care
industry..
2. Explain the different cost concepts and also examine their utility in
analyzing costs in hospital organizations.
3. It is felt by many that the provisions of monetary and fiscal policies of the
government have their bearing impact on the effectiveness of management
of corporate hospitals. Do you agree? Give reasons.
4. Explain the concept of Medical Tourism. Throw much light on the
prospects and challenges in attracting foreign patients in India in the light
of policy of the new government at the Centre.
5. Much has been said than done by both the Central and State
Governments in initiating steps to improve quality in health care services
during the last two Five Year Plans. Comment.