Vision and mission statement of barclays bank

Will you please tell me the Vision and mission statement of Barclays Bank, as I want to get the information about this?

[Shaleen]

Barclays is a British multinational banking and financial services company headquartered in London.

It is a universal bank with operations in retail, wholesale and investment banking, as well as wealth management, mortgage lending and credit cards.

Vision of Barclays
Barclays are committed to building a world-class organization.

They aspire to be amongst the most valuable and admired financial services companies in the world:
• A business that leads in its chosen markets
• A portfolio of brands that are synonymous with quality and integrity
• A culture based on high performance and behavioural excellence

Purpose
Helping people achieve their ambitions – in the right way.

Values
Respect
Integrity
Service
Excellence
Stewardship

Products
Retail banking
Commercial banking
Investment banking
Investment management

Barclays Bank Customer service Number
00 44 24 7684 2100

what is the vision and mission of Barclays bank

Can you tell me in detail about the Values followed by Barclays Bank with and for its Customers/Clients?

[sumit]

Barclays plc is a British multinational investment bank and financial services company, headquartered in London. Apart from investment banking, Barclays is organised into four core businesses: personal banking, corporate banking, wealth management, and investment management.


Barclays Bank’s common Purpose is ‘Creating opportunities to rise’. It is a company of opportunity makers working together to help people rise – customers, clients, colleagues and society.


Values


Respect

Bank respect and value those it work with, and the contribution that they make.

Build trust with the colleagues and partners it work with
Seek out alternative perspectives and put its shared interests ahead of any individual or team
Collaborate proactively with colleagues across all of Barclays to get the best results
Embrace, and seek to increase, the diversity of its organisation.


Integrity
Bank act fairly, ethically and openly in all it do.

Show the courage to do and say the right thing
Act in private as it does in public, and honour its commitments
Challenge things it believe to be wrong and be open to challenge from others
Be accountable for failure as well as success, and not allocate blame.


Service
Bank put its clients and customers at the centre of what it does.

Take the time to understand clients’ and customers’ needs, regardless of its role
Always strive to surpass clients’ and customers’ expectations
Create and provide solutions for clients and customers that balance the short and long term
In serving its clients and customers, incorporate the perspectives of all its stakeholders.


Excellence
Bank use its energy, skills and resources to deliver the best, sustainable results.

Aim for flawless delivery and learn from its mistakes
Take pride in both its own work and that of the team
Actively contribute to the performance, development and engagement of its colleagues
Create the environment to attract and keep the best people who share its values.


Stewardship
Bank is passionate about leaving things better than it found them.

Pioneer innovative and better ways to do things
Protect and enhance its reputation and legacy at all times
Find ways to positively impact all of the communities it interact with
Value sustainable progress as much as immediate achievements