TQM PPT for MBA

Hello sir would you please give me Total Quality Management PPT file for MBA project? Bcoz I have to make presentation on Total Quality Management

[Kiran Chandar]

As you are saying that you have to make presentation on Total Quality Management so friend, here I am attaching pdf file of it which is free for download….

Here I am putting some content outside from the file……

Sequence of presentation:
Introduction
Three Quality Gurus
Commonality of Themes of Quality Gurus
DIFINITION OF QUALITY
Five Approaches of Defining Quality
System Approach for TQM
Triangle of wisdom
TQO HRM
Customer Satisfaction
Indicators for Customer Satisfaction
Cost of Quality
Benefits of TQM
Conclusion

Introduction:

TQM is the integration of all functions and processes within an organization in order to achieve continuous improvement of the quality of goods and services.

TQM:
Total - made up of the whole
Quality - degree of excellence a product or service provides
Management - act, art or manner of planning, controlling, directing