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26th December 2017, 11:56 AM
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Join Date: Aug 2012
Re: Telephone Identification Number Idbi

Phone Banking is a telephone banking service that gives information about your accounts on a 24*7 basis from anywhere, at any time. It provides effective Resolution of customer queries, complaints and certain requests without visiting branch Channel. It also provides you with information about other products and services of the Bank

TPIN Number

A Telephone Identification Number (TIN), also called a PhoneBanking password, is a four-digit number that you need along with your Customer ID so you can access your account information on PhoneBanking.

Procedure for Generating TPIN Number

This facility will be available only for individuals and sole proprietorships with mode of operation as single or any one. Phone banking officer will conduct manual verifications and as conference the call with the IVR to generate the T-PIN online.

The T-PIN so generated will have enquiry access only.
Should the customer require financial access, he is required to fill up the Application for Financial Transactions through phone banking.


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