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22nd March 2016, 08:36 AM
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Join Date: May 2012
Re: Telemarketing Job Description

Telemarketing jobs involve promoting a wide variety of products and services either via direct selling or through information gathering.

Job titles would be:

Appointment Setter
Busines Development Representative
Call Center Agent
Call Center Operator
Call Center Representative
Customer Service Representative (CSR)
Donation Worker
Inbound Telemarketer
Inside Sales Representative
Outbound Telemarketer
Sales Specialist
Scheduling Agent
Solicitor
Telemarketer
Telemarketing Representative
Telemarketing Sales Representative
Telephone Sales Representative (TSR)
Telephone Service Representative (TSR)
Telephone Solicitor
Telesales Representative
Telesales Specialist

Job tasks:

Deliver prepared sales talks.

Contact businesses or private individuals by telephone.

Explain products or services and prices, and answer questions from customers.

Obtain customer information .

Record names, addresses, purchases, and reactions of prospects contacted.

Obtain names and telephone numbers of potential customers .

Adjust sales scripts to better target the needs and interests of specific individuals.

Answer telephone calls from potential customers

Maintain records of contacts, accounts, and orders.

Schedule appointments for sales representatives

Conduct client or market surveys in order to obtain information about potential customers.


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