Service Aptitude Test For Hotel Management

Hello sir, please give me some previous year question for Service Aptitude Test For Hotel Management for admission?

[Rajkumar Agarwal]

A service aptitude test is considered under the National Council of Hotel Management and Catering Technologies Hotel Management Joint Entrance Exam.

Paper Pattern
The 3 hour examination consists of 200 questions, divided into 5 topics.
Negative marking is applicable.
The Aptitude for Service Sector section has no wrong answers.

Marks are given according to most appropriate responses.

Numerical Ability and Scientific Aptitude: 30 questions
Reasoning and Logical Deduction: 30 questions
General Knowledge and Current Affairs: 30 questions
English Language: 60 questions
Aptitude for Service Sector: 50 questions

Sample Questions for Service Aptitude Test For Hotel Management for admission:

I. Numerical Ability and Scientific Aptitude
Q1. A sum of Rs. 4000 is lent for 5 years at the rate of 15% per annum. Find the interest.
(1) Rs. 3000 (2) Rs. 2000 (3) Rs. 1000 (4) None of these
Q2. The sum of two numbers is 20 and their difference is 10. Find the product of the two numbers.
(1) 60 (2) 100 (3) 80 (4)75
Q3. Which is not an allotrope of carbon?
(1) Diamond (2) Soot (3) Carborundum (4) Graphite
Q4. The image formed on eye retina is
(1) Inverted and virtual (2) Erect and virtual (3) Inverted and real (4) Erect and real

II. Reasoning and Logical Deduction
Q1. In a group of36 persons, a total of 16 take tea while 9 take tea but not coffee. How many persons in this group take coffee but not tea?
(1) 27 (2) 20 (3) 25 (4) 11
Q2. What is the next letter in the series: a, c, b, d, e?
(1) h (2) g (3) i (4) j
Q3. A is 40 m South-west of B. C is 40 m South-east of B. Then C is in which direction of A?
(1) East (2) West (3) North-east (4) South

III. General Knowledge and Current Affairs
Q1. Capital of Arunachal Pradesh is
(1) Dispur (2) Shillong (3) Imphal (4) None of these
Q2. Westside Stores is an enterprise of
(1) Raymond (2) Tatas (3) Aditya Birla Group (4) None of these
Q3. Who is the author of Kadambari?
(1) Bana Bhatt (2) Besant Annie (3) Sarojini Naidu (4) Dr. Abdul Kalam Azad

IV. English Language
Q1. What word means 'That which can be interpreted in any way'
(1) Ambivalent (2) Ambient (3) Amphibious (4) Ambiguous
Q2. Choose the incorrectly spelt word
(1) flamable (2) flamboyance (3) flavescent (4) flaxen

V. Aptitude for Service Sector
Q1. If you happen to come across a very demanding customer you should:
(1) Tactfully tell him that he is not reasonable
(2) Make efforts to resolve the issue
(3) Inform him that he has no business to behave like that
(4) Shout back at him and tell him that you are not in a position to help
Q2. Being a member of team while reaching a decision you would
(1) Let others decide
(2) Take a decision and inform others
(3) Consult others and then decide
(4) Let the matter be pending and later impose your decision
Q3. If you notice that an efficient subordinate is not performing satisfactorily in the recent past, you would
(1) Report to your boss to take suitable action against him
(2) Counsel the subordinate and help him as required
(3) Call him and warn him about his declining performance
(4) Ignore the issue and give him some more time to improve