Schedule Appointment

Hi I would like to know the process for the Online Appointment Booking for application for passport?

[Kiran Chandar]

The New Process for Online Appointment Booking for application for passport is as follows:

Introduction
The process for booking PSK appointments through Passport Seva Online Portal has undergone a few changes. As per the new process, appointment date/time will be automatically allotted by the system as per the availability of appointment slots at the desired PSK.

Prior payment of passport service fee has been mandatory for booking appointments at PSKs.

For this purpose, the Online Payment feature has been introduced through the Passport Seva Online Portal



The Online Payment functionality has been deployed in phased manner starting with the Dehradun Passport Office.

An applicant will be able to cancel/reschedule the appointment only twice within one year of first appointment date.

System will not allow booking of online appointment for that ARN once two reschedule options are exercised or first appointment was scheduled more than one year ago.

These changes have been effective from 01-Jun-2013.

Appointment Booking Process with Online Payment
Prior payment of applicable passport service fee has been made mandatory for booking appointments in all Passport Seva Kendras.
Online payment for Passport or related service fee can be done using one of the following payment modes:

• e-Payment Modes:
o Internet Banking (through SBI and associate bank accounts only)
o Debit Card (Visa and MasterCard only)
o Credit Card (Visa and MasterCard only)

• Challan Payment Mode:
Bank Challan (payable at SBI branches in India only)

Internet Banking
Applicant needs to perform the following steps for payment through the Internet Banking payment mode:
1. Register through the Passport Seva Online Portal and create the User Id.
2. Login with the registered User Id.
3. Click the Apply for Fresh Passport/Reissue of Passport link under the Services section.
4. Generate an ARN under the Normal or Tatkaal scheme either by filling the form Online or by uploading an eForm.
5. Attempt to schedule an appointment by clicking the Pay and Schedule Appointment link or Schedule
Appointment link (if payment is already made) on the View Saved/Submitted

Applications screen.
• The Pay and Schedule Appointment link will be available only if the applicant has not made any payment for booking appointment. On clicking this link, the below two options will be displayed on the screen:
 Online Payment (Internet Banking, Debit Card, Credit Card)
 Challan Payment (Pay in Cash at SBI Branch)

The Schedule Appointment link will be available if applicant has made payment but appointment is not booked, please find the screen shot for the same as below: