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25th April 2016, 07:59 AM
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Sample Question Papers of Sikkim Manipal University
Hello sir I am here as I want to get Sample/Model Question Paper of Sikkim Manipal University of MBA Business Communication MCQ so will you please provide me the paper??
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#2
25th April 2016, 08:01 AM
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Re: Sample Question Papers of Sikkim Manipal University
Sikkim Manipal University is a co-educational public-private funded university located in Gangtok, Sikkim, India. It was established in 1995 and is the first government-private initiative in the region. As per your demand here I am providing you Model Question Paper of Sikkim Manipal University of MBA Business Communication MCQ Model Question Paper of Sikkim Manipal University of MBA Business Communication MCQ 1. “ Communication is a process involving the selection, production and transmission of signs in such a way as to help a receiver perceive a meaning similar to that in the mind of the communicator.” This definition of communication was given by: a) Newman and Summer b) Bellows, Gilson and Odirone c) Berelson and Steiner d) Fotheringham 2. Communication starts with : a) Message b) Sender c) Channel d) Feedback 3. The number of key elements in the communication process is : a) Five b) Six c) Seven d) Four 4. The two broad areas of communication are : a) Oral and written communication b) Verbal and written communication c) Verbal and non-verbal communication d) Oral and non-verbal communication 5. Which of the following are examples of oral communication? a) Meetings, memos and presentations b) Meetings, memos and performance reviews c) Meetings, presentations and performance reviews d) Reports, presentations and performance reviews 6.Which of the following are examples of written communication? a) Letters and voicemail b) Reports and email c) Circulars and voicemail d) Presentations and email 7. All the following are external stakeholders of an organization, except: a) Media b) Government c) Suppliers d) Shareholders 8. Functional coordination is one important reason for communicating with : a) Superiors b) Peers c) Subordinates d) Employees’ unions 9. Communication with superiors involves: a) Problem solving b) Disciplinary matters c) Welfare aspects d) Public relations 10. Listening has been identified as one of the “seven habits of highly effective people” by : a) Lundsteen b) Stephen Covey c) Lee Iacocca d) Tom Peters 11. The most basic type of listening is known as : a) Discriminative listening b) Comprehension listening c) Appreciative listening d) Evaluative listening 12. Another name for dialogic listening is : a) Empathetic listening b) Therapeutic listening c) Relational listening d) Active listening 13. Readability is determined mainly by: a) Punctuation b) Length of words c) Active and passive voice d) Spelling 14. One broad principle of general writing is : a) Write to express, not to impress b) Write to impress not to express c) Tone d) Emphasis and subordination 15. Writing style can be improved through use of : a) Jargon b) Slang c) Simple words d) Metaphors 16. All the following are advantages of oral communication, except : a) Control over receiver’s attention b) Immediate feedback c) Personal quality d) Conveying complex information 17. Teleconferencing is not suitable for : a) Meetings b) Interviews c) Problem solving d) Keeping in touch with country offices 18. One advantage of telephone communication is : a) Good for problem solving b) Permits use of some non-verbal cues c) Conveying large amount of information d) Keeping a permanent record 19. Reading refers to which element of the communication process? a) Encoding b) Decoding c) Message d) Channel 20. Reading for information about what is happening within your organization is called: a) Reading for pleasure b) Reading for personal interest c) Reading for internal information d) Professional reading 21. Reading may be described by all the following, except: a) A passive process b) A skill c) An active process d) Thinking under the stimulus of the printed page 22. The most challenging type of meeting is : a) Task oriented meeting b) Information sharing meeting c) Progress meeting d) Problem solving meeting 23. All the following are characteristics of meetings, except: a) Focused b) Planned c) Highly formal d) Structured 24. A meeting called to discuss arrangements for a specific event is called: a) Progress meeting b) Task oriented meeting c) Decision making meeting d) Information sharing meeting 25. The word “memo” is a short form for : a) Memory b) Memorizing c) Memorandum d) Memoirs 26.Memo is derived from a Latin word which means : a) A thing which must be remembered b) A thing which must be memorized c) A thing which must be written d) A thing which must be communicated 27. One characteristic of a memo is : a) Formal b) Tool for external communication c) Concise d) Pretentious 28. All the following types of information can be posted on the intranet, except: a) Employee benefits b) Declared holidays c) Company policies d) Performance appraisals 29. One advantage of the intranet is : a) Easy to develop and maintain b) Easy to get started c) Avoids information overload d) Will be readily used by all employees 30. One disadvantage of the intranet is : a) Large investment in time and money b) Encourages grapevine c) Is inferior to email d) Not suited for small organizations 31. All the following are principles of business letter writing, except : a) Consideration b) Directness c) Precision d) Ambiguity 32.Which of the following is not a compulsory part of a business letter? a) Salutation b) Close c) Attention line d) Body 33. A press release is better known today as : a) Public relations b) Publicity c) News release d) Advertising 34. One advantage of a news release is : a) Unpaid form of communication b) Highly credible c) Can appear in all media d) Reaches more number of people 35. Which of the following does not describe a report? a) Orderly b) Subjective c) Helps decision making d) Helps in problem solving 36. The quality of a report is determined mainly by: a) The language of the report b) The visual aspects c) The length of the report d) The accuracy of the data 37. A resume summarizes the following : a) Strengths and weaknesses b) Personality c) Education and experience d) Hobbies 38. Which of the following is characteristic of a chronological resume? a) Appropriate for experienced candidates b) Mentions most recent job or qualification first c) Appropriate when education and experience are unrelated to the job applied for d) Not commonly used 39. The main purpose of a group discussion is to measure : a) Knowledge b) Personality c) Group communication skills d) Leadership skills 40. The primary role of a moderator is to: a) Facilitate the smooth functioning of the GD b) Keep track of time c) Announce the GD topic d) Interfere during the GD Answer Keys 1. d 2. b 3. c 4. b 5. c 6. b 7. d 8. b 9. a 10. b 11. a 12. c 13. b 14. a 15. c 16. d 17. c 18. b 19. b 20. c 21. a 22. d 23. c 24. b 25. c 26. a 27. c 28. d 29. c 30. a 31. d 32. c 33. c 34. b 35. b 36. d 37. c 38. b 39. c 40. a SECTION B – 2 MARK QUESTIONS ( 40 MARKS) 1. Arriving ahead of time for a meeting is an example of : a) Feedback b) Body language c) Non-verbal communication d) Verbal communication 2. The message sent is not always the same as the meaning attached to the message. This is because of the : a) Wrong sender b) Wrong medium c) Faulty message d) Inaccurate decoding 3. The term “ cardiac orifice” is an example of : a) Words with multiple meanings b) Jargon c) Highly specific language d) Biased language 4. Wrong decoding means : a) Badly worded message b) Message sent to wrong receiver c) Interpreted meaning is different from intended message d) Message sent by wrong sender 5. If you are the Advertising Manager of a company, your peers would include : a) Market Research Manager b) Vice President Marketing c) Marketing Executive d) Vice President Sales 6. The purpose of public relations is : a) To sell the company’s products b) To communicate with shareholders c) To project a favorable image of the company among various publics d) To communicate during a crisis 7. Passive listening means : a) Hard work b) Hearing the sound of words c) Hearing the meaning of words d) Processing the information 8. Which of the following is not an indication of active listening? a) Egocentrism b) Engaging in conversation with the speaker c) Taking notes d) Reconstructing the information 9. The words “cognizant” and “aware” mean the same thing. Using “cognizant” instead of “aware” is an example of : a) Simple word b) Complex word c) Jargon d) Frequently misused word 10. Simple words should be used for all the following reasons, except : a) Need less time and space b) Allow reader to focus on the idea c) Allow reader to get the intended message d) Attract attention to the word itself 11. An impromptu speech means : a) A prepared speech delivered without any supporting aids b) A speech delivered without any preparation c) A speech delivered while referring to notes d) A speech delivered by reading from notes 12. Reading the lines of a written text means : a) Gaining in-depth understanding b) Superficial understanding of words c) Understanding the intended meaning d) Going beyond the intended meaning 13. “ A meeting without an agenda is like a ship without a destination.” This means that the meeting : a) Has no goal b) Lacks leadership c) Is inconclusive d) Is disorganized 14. A memo is known as an inter office memo because : a) It is used to communicate with peers b) It is used to communicate with superiors c) It is used to communicate with subordinates d) It is used to communicate between all levels in the organization 15. An intranet differs from an extranet in the following way : a) Intranet is a private website b) Intranet is meant only for internal stakeholders c) Intranet is more suitable for large organizations d) Intranet is expensive to maintain 16. Consideration in a business letter means : a) Stressing the “me” attitude b) Using first person pronouns c) Stressing the “you” attitude d) Appealing to the sender’s interest 17. A news release is more credible than advertising because : a) It is carried free by the medium b) It announces a new development in the company c) It is accepted by the medium d) It is more interesting and newsworthy 18. Objectivity in a business report means the following : a) Use of active voice b) Use of passive voice c) Use of the first person pronoun d) Emphasizing the doer of the action 19. The resume should be written before the job application letter because: a) The resume is seen first b) The resume helps to decide what to highlight in the letter c) The resume is more important than the letter d) Most employers do not read application letters 20. A GD is highly structured because : a) It is coordinated by a moderator b) It measures group communication skills c) Members have to listen to the views of others d) The topic, time and number of participants are all decided in advance Answer Keys 1. c 2. d 3. b 4. c 5. a 6. c 7. b 8. a 9. b 10. d 11. b 12. b 13. a 14. d 15. b 16. c 17. c 18. b 19. b 20. d For full paper here I am attaching a file: |