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16th February 2016, 04:37 PM
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Join Date: Apr 2013
Re: Online ITIL foundation training

ITIL has been adopted globally by thousands of organisations, professionals and consultants to help them deliver improvements to IT services.

About the training

ITIL helps you to realize improvements including cost reductions in service delivery, enhancements in processes, improved measurement and reporting as well as continually driving up the quality of IT Services.

ITIL provides direct benefits to service providers, businesses and their customers.

Levels of certification

There are four levels of certification within the scheme:

Foundation

Intermediate

Expert

Master

Successfully passing the Foundation exam is mandatory before you can progress to other courses and is worth 2 credits.

Target audience

Suitable for technical and non-technical staff alike

No prior experience needed

How to become ITIL Foundation certified?

Step 1:Take the ITIL Foundation course - 17 easy to absorb lessons covering ITIL terminology, structure, concepts and processes which includes video tutorials, study guides and quizzes

Study duration: 18 hours

Step 2: Take the exam online via itiltrainingzone


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