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14th May 2020, 01:52 PM
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Re: NTPC Service Rules

Can you provide me the details of the Rule 4(F) Pressing of Claim or Seeking Redress of a Grievance in Service Matters under Conduct, Discipline and Appeal Rules of Corporate Human Resources Division of NTPC Limited?
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14th May 2020, 01:52 PM
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Re: NTPC Service Rules

The details of the Rule 4(F) Pressing of Claim or Seeking Redress of a Grievance in Service Matters under Conduct, Discipline and Appeal Rules of Corporate Human Resources Division of NTPC Limited are as follows:


Rule 4(F) Pressing of Claim or Seeking Redress of a Grievance in Service Matters


(1) An employee shall address his immediate superior or such other Authority at the lowest level as may be competent to deal with service matters.


(2) An appeal or representation to higher authorities shall not be made unless the appropriate lower authority has already rejected the claim or refused relief or unduly delayed the disposal of the case.


(3) A representation to the Director or the Chairman & Managing Director of the Company shall not be made unless all means of seeking redress from lower authorities have been completely exhausted.


(4) No representation, appeal, petition or memorial shall be addressed by an Employee to the Director or the Chairman & Managing Director of the Company personally or to any outside Authority or an Authority not specified under these Rules.

Provided that an Employee belonging to the Scheduled Castes or Scheduled Tribes may write direct to the National Commission for Scheduled Castes or Scheduled Tribes, as the case may be, on matters relating to appointments against the reserved quota.


(5) No employee shall send a representation or advance copies thereof to higher authorities except through proper channel or send copies of a representation to outside authorities.


Note 1: An advance copy of representation may be sent directly to the addressee when the state mentioned in sub-rule (2) is reached.

Note 2: An employee can send advance copy of representation directly to the Director (HR) or Group Head, Employee Relations at Corporate Headquarters.

Note 3 : No employee shall quote or reproduce (in his representation/appeal) from any letter, or from note from any file, or from any document, manuscript and file, any micro film, microfiche and facsimile copy of a document, any reproduction of image (s) embodied in such micro film and any other material produced by an computer or by any other device to which he is not authorized to have an access or to which he is not authorized to have an access or to which he is not authorized to keep in his personal custody or for personal purposes.


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