MS Dynamics CRM Online Training

Will you please give here detail about the MS Dynamics CRM Online Training? Give here course content also.

[Kiran Chandar]

Microsoft Dynamics CRM is all about Customer relationship management (CRM). KBS Training Institute based at Hyderabad conducts excellent online and regular classroom training for Microsoft Dynamics CRM.

MS Dynamics CRM Training:

Category :
Functional

Duration :
30 Days

Timing :
Week Days: 1 - 1:30 hrs per day (OR) Weekends: 2 - 3 hrs per day

Method :
Online / Classroom Training Study

Material :
Softcopy

System Access :
30 Days

Job Assurance :
100% Placement Assistance

Extras :
Interview Questions & Answers will be covered along with course

Course content includes:
MSCRM Basics
MSCRM Introduction
MSCRM Architecture, Layers and Technology
MSCRM Basic Navigations
Accounts, Contacts , Activities

Sales & Marketing Management
Lead Management
Opportunity Management
Product Management
Campaign Management
Marketing List Management
Quotes, Order, Invoice Management
Competitors and Goal Management
Sales Literature and Marketing Materials

Service Management
Case Management
Service Management
Contract Management
Knowledge Base Article Management

Business Management
Fiscal Year, Business Closures
Goal Metrics
Facilities and Equipment’s
Queue management (Configuring POP3, SMTP, Gmail)
Resource Group
Quota, Sales Territories, Site Management
Subjects, Connection & Relationship Roles.

Administration
System Settings, Server Settings
Business Unit, Security Roles creations.
Field Security Profiles
Team, User Creation
Access and Privileges
Auto Numbering, Languages Settings


Database Management
Data Imports
Data Maps
Templates of Data Imports
Duplicate Detection Settings, Rules, Jobs
Bulk Deletion

Customization& Solutions
Customization of System Entity, Custom Entity
Entity Creation, Attribute Creations
Form Creation, Section, Tabs, I frames,
Relationship (1:N, N:1, N:N)
Views creation
Templates creation (Email, Contract, KB)
Understanding Solutions
Import & Export Customization

Document Management
Document Management
Share point Document Locations
Components Management

Report Management
Dashboard Creations
Customizing Reports

Goal Management
Goal Audit Settings
Entity and Field Audit Settings
Audit Log Management
Audit Summary

Here is the attachment.