Microsoft Dynamics CRM Training

Can you provide me the curriculum of Microsoft Dynamics CRM Training offered by New Horizons – Computer Learning Center as I want to check it before taking admission in it?

[Kiran Chandar]

Dynamics CRM is basically a powerful and mature Customer Relationship Management package.

According to Microsoft, CRM delivers a holistic view of each customer that facilitates client-facing employees to make accelerate and educated decisions about strategic efforts in the sales, marketing, and customer service fields.

One’s efficiency in managing customer relationships using CRM is directly related to level of mastery of the application.

It provides training to enable to build skill set and get the most out of the extraordinary tool.

Dynamics CRM Training
From an introduction to CRM to learning how to customize and extend Dynamics CRM, New Horizons has the courses that one need.

New Horizons uses Microsoft Official Curriculum to provide with the best possible training.

Microsoft Dynamics CRM 2011

80442 Introduction to Microsoft Dynamics CRM 2011
80290 Marketing Automation in Microsoft Dynamics CRM 2011
80291 Sales Management in Microsoft Dynamics CRM 2011
80292 Service Management in Microsoft Dynamics CRM 2011
80293 Service Scheduling in Microsoft Dynamics CRM 2011
80445 Reporting in Microsoft Dynamics CRM 2011
80296 Microsoft Dynamics CRM 2011 Installation and Deployment
80294 Microsoft Dynamics CRM 2011 Customization and Configuration
80295 Extending Microsoft Dynamics CRM 2011

Microsoft Dynamics CRM 4.0

8911 Installation and Deployment in Microsoft Dynamics CRM 4.0
8912 Customization and Configuration in Microsoft Dynamics CRM 4.0
8913 Applications in Microsoft Dynamics CRM 4.0
80003 Workflow in Microsoft Dynamics CRM 4.0