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12th May 2017, 02:22 PM
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Join Date: Mar 2013
Re: Mba Project Report On Quality Management

The Total Quality Management (TQM) is a management philosophy and operational approach that aims to consistently exceed the current and future expectations of all stakeholders (i.e., customers, employees, shareholders and the community).

TQM is based on continuous improvement in all processes, goods and services, as a result of the creative involvement of all stakeholders.

Eligibility: Three year Graduation. Min Duration: Two years (4 Semesters).

Max Duration: 4 years.

MBA will be awarded after successful completion of all the four semesters.

Fee Details: Admission Fee : Dhs.1000 Course Fee per semester : Dhs.5,500




MBA Project Report On Quality Management:
.scribd.com/doc/56041760/A-Project-Report-on-Quality-Management-System-of-Bardhaman-Water-Tank-by-Rani

QUALITY:-

Quality means fit ness for use.
Quality means productivity, competitive cost, and timely delivery, total customer satisfaction.
Quality means conformance to specification and standard.
Conformance to requirements
Quality is what the customer says
Quality means getting every one to do what they have agreed to do and to do it right the first time and every time.

PRINCIPLES OF TQM:-

Delight the customer
Management by fact
People based management
Continuous improvement
Strong leadership
Quality system measure& record
Team work, Team accountable, correct problem
People oriented technology, speed.


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