Mba crm

Hello sir, I am Yoogi Verma. I am from Lucknow. I want you to help me by giving me some information regarding the MBA in Customer Relationship Management, its career opportunities and colleges offering this course. Can you help me?

[Shaleen]

As you have asked about the MBA in Customer Relationship Management, I am giving you information about it, check below for the details
Customer Relationship Management (CRM) is a field of study which provides management students with the tools and skills necessary to cultivate and enhance the relationships that a company has with its individual clients.

Special treatment and customized services are some of the things that are highly likely to boost the credibility and preference of the company in the eyes of individual clients and that is the primary focus of CRM.

CRM differs from public relations (PR) in the capacity that PR manages the public image and presentation of the company to the market, CRM focuses solely on developing and maintaining relationships with individual clients and modifying the services of the company for greater customer satisfaction.

After completing the customer relationship management course students can engage in various corporate designations such as Manager-Client Servicing, Customer Relationship Manager, CRM Specialist, Relationship Manager, Product Manager etc. and forge successful customer relationship management careers.

A course in Customer Relationship Management (CRM) teaches necessary skills one needs to advance in career in this field. With a post graduate degree in customer relationship management like Master of Business Administration (MBA), one may find work options in finance, research and consulting in companies around the globe.

Career opportunities for Customer Relationship Management (CRM) professionals in India exist mainly in banking, internet services and e-commerce sectors. Companies operating in utility sectors and in chain operations also appoint CRM professionals.

At present there are only few educational institutions in India which offer courses in customer relationship management.

Symbiosis Center for Distance Learning - Post Graduate Diploma in
Customer Relationship Management (PGDCRM)

XLRI Jamshedpur - Post Graduate Diploma in Customer Relationship
Management

AMITY Center for CRM, NOIDA - Master of Business Administration (MBA)
(CRM & Marketing), 10-day Certificate Course in CRM, 3 Month Certificate
Course in CRM.

IIM Ahmedabad - Executive Education Programme (EEP) in Customer Relationship Management