#1
28th September 2017, 03:43 PM
| |||
| |||
KSRTC Postpone Ticket
I want to know the refund for Postpone/ cancellation of ticket of Karnataka State Road Transport Corporation KSRTC?
|
#2
28th September 2017, 03:55 PM
| |||
| |||
Re: KSRTC Postpone Ticket
If passenger is not travelling on a booked ticket, he needs to cancel the ticket. Tickets booked at KSRTC / authorised franchisee counters can be cancelled at any of counters on production of Original Counter tickets. Tickets booked through online / mobile booking have to be cancelled through online / mobile only. In respect of cancellations, refunds applicable will be made to the concerned Credit card / Online banking account only. Cancellation of tickets is allowed till tripsheet is generated for the service in which ticket is booked or two hours before departure, whichever is earlier, as detailed below; Ticket booked at KSRTC counters Cancellation is allowed - Upto two hours before service departure. Remarks - No refund thereafter. Franchisee counters Till tripsheet is generated for the booked service OR two hours before service departure, whichever is earlier. No refund thereafter. Online and mobile booking Till tripsheet is generated for the booked service OR two hours before service departure, whichever is earlier. If tripsheet is generated early, cancellation request will be registered. Master franchisee counters and websites Till tripsheet is generated for the booked service OR two hours before service departure, whichever is earlier. No refund thereafter. Cancellation fee: Cancellation fee will be calculated on the Basic fare collected as per the following slab; Cancellation Fee Duration (Cancellation time) Remarks 10% of the basic fare Up to 72 hours before the departure time - 25% of the basic fare Between 72 hours and up to 24 hours before departure time - 50% of the basic fare Between 24 hours and up to 2 hours before departure time - 100% of the basic fare + Other fees Less than 2 hours before departure time and at/after the departure time No Refund. Cancellation fee will be deducted from the total collected amount. Cancellation slabs (% fare refund) are based on the time of cancellation with reference to the departure time of the service at the place of boarding. For cancellation of tickets, cancellation fee is calculated on the journey fare applicable. Contact- Call Center Enquiry080 - 49596666 |