JPN Consulting Citibank

Sir I want to know that what are Consultation facilities provided by the Citibank branches in Japan as I am moving to Japan Tokyo and my salary account is in the Citibank

[Shaleen]

Hey Citibank Japan Ltd. (hereafter Citibank Japan) announced on April 12, 2010, the first two new state of the art retail banking branches in Nihonbashi and the Marunouchi area, both within walking distance of Tokyo station and today the bank has many branches in the Japan


Citibank Branches Consultation Service in Japan


Citi 360 Station

The "Citi 360 Station" unites the information and touch functionality offered by the "Citi Service Browser" with the functionality of the Citi ATM.

In addition, customers can obtain help or support through videoconference at any time, 24 hours a day (only for "Citi 360 stations" located outside Nihonbashi branch).

"Citi Consulting Room" is a fully private room where the functionality of the "Citi Workbench" can be used in a personal space.

Customers can talk directly with a Citibank staff or receive expert consultation through the videoconferencing system

Citi Interactive Media Wall

The "Citi Interactive Media Wall" is a large 2.8m by 4.3m interactive, touch panel style multi-media wall, located within the branch, displaying the latest financial data, domestic and foreign news.

Customers can also interact with the wall to browse through information that is of interest to them.


Citi Service Browser

The "Citi Service Browser" is a large touch-screen device that helps customers more simply and easily obtain information on Citibank's products, services and analysts' report summaries via a large display panel.

The intention is to negate the need for printed materials and hence, fulfil our "eco-branch" objectives.

Citi Work Bench

The "Citi Work Bench". By operating touch panel screens, customers can open a bank account, apply for a credit card issued by Citi Cards Japan, Inc. and complete various transactional services.

The device also provides the ability to review and confirm details of deposit account and transaction history.

Citi Work Bench allows customers to complete their daily banking needs on their own, assisted by branch staff, or through videoconferencing service.