2023 2024 Student Forum > Management Forum > Main Forum

 
  #2  
19th December 2015, 10:04 AM
Unregistered
Guest
 
Re: IVRS Mumbai University

hello sir, When I was searching for facilities of Mumbai University, I got a word IVRS. So please give me its full form. Do you know what is the IVRS facility provided by this University?
  #3  
19th December 2015, 10:12 AM
Super Moderator
 
Join Date: Aug 2012
Re: IVRS Mumbai University

yes it is a facility to provided by Mumbai university. The Interactive Voice Response (IVR) System serves as a bridge between people and computer databases by connecting the telephone network with the database.

INTERACTIVE VOICE RESPONSE SYSTEM
FEATURES

1. Simple to use Graphical System Design Interface
2. Multiple telephone line support both on Analog and Digital
3. Advanced call screening and call switching options
4. Can be integrated with any type of database.Playback data retrieved from Database
5. Text to Speech
6. Call Transfer to other extensions, optionally announcing the Caller ID, allowing the
recipient to accept or decline the call
7. Full logging of callers' details and all the selections made during the call
8. Multi-Language support (English /Hindi)
9. DNIS: (Dialed number identification service)
10. ANI: (Automatic Number Identification)

The Hardware Requirement
• A Server computer
• Telephony cards that answer calls
• IVR software


IVRS Mumbai University



















Address:
Mumbai university
CST Road, Kalina,
Santacruz East,
Mumbai, Maharashtra 400098


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