IRDA Ombudsman Bangalore

Hi I would like to have the information about the Ombudsman scheme which has been approved by IRDA as well as the address of the Bangalore office of the Ombudsman?

[Pathak]

The Insurance Ombudsman plan was made by Government of India for individual policyholders to have their protests settled out of the courts framework in a savvy, effective and unbiased way.

There are 17 Insurance Ombudsman in various areas and you can approach the one having locale over the area of the insurance agency office that you have a grumbling against.

You can approach the Ombudsman with protest if:

You have initially drawn nearer your insurance agency with the grumbling and

They have not determined it

Not determined it agreeable to you or

Not reacted to it at all for 30 days

Your grievance relates to any arrangement you have taken in your ability as an individual and

The estimation of the case including costs asserted is not above Rs 20 lakh

Your grumbling to the Ombudsman can be about:

Any fractional or aggregate renouncement of cases by a back up plan

Any debate about premium paid or payable regarding the arrangement

Any debate on the lawful development of the strategies to the extent it identifies with cases

Delay in settlement of cases

Non-issue of any protection report to you after you pay your premium

The settlement procedure

Proposal:

The Ombudsman will go about as instructor and go between and

Touch base at a reasonable suggestion in view of the truths of the question

On the off chance that you acknowledge this as a full and last settlement, the Ombudsman will

Illuminate the organization which ought to follow the terms in 15 days

Contact Details:

ffice of the Insurance Ombudsman,
Jeevan Soudha Building,
PID No.57-27-N-19,
Ground Floor, 19/19, 24th Main Road,
JP Nagar, 1st Phase,
Bengaluru-560 078.
Tel.:- 080-26652048 / 26652049
Email:- bimalokpal.bengaluru@gbic.co.in