IRDA Grievance Redressal

Hi buddy I have come here to know process of IRDA Grievance Redressal ,so can you plz tell me about it ???

[pawan]

Insurance Regulatory and Development Authority of India (IRDAI) is an autonomous apex statutory body tasked with the regulation and promotion of the insurance and Re-insurance industries in India

As you asking I am telling process of IRDA Grievance Redressal


Approach the Grievance Redressal Officer of its branch or any other office that you deal with.

Give your complaint in writing along with the necessary support documents

Take a written acknowledgement of your complaint with the date.

The insurance company should deal with your complaint within 15 days.

If that does not happen or if you are unhappy with their solution you can:

Approach the Grievance Redressal Cell of the Consumer Affairs Department of IRDA:

Call Toll Free Number 155255 (or) 1800 4254 732 or

Send an e-mail to complaints@irda.gov.in

Make use of the Integrated Grievance Management System:

Register and monitor your complaint at igms.irda.gov.in

Send a letter or fax to IRDA with your complaint:

IRDA Complaint Registration Form





Fill and send by post or courier to:
Consumer Affairs Department
Insurance Regulatory and Development Authority
3-5-817/818, United India Towers, 9th Floor
Hyderguda, Basheerbagh
Hyderabad – 500 029
Or Fax to
040-66789768