International Call Management Institute

I want to know the events of International Call Management Institute ICMI so will you please tell me?

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The International Call Management Institute offer comprehensive resources for customer management professionals - from frontline agents to executives - who wish to improve customer experiences and increase efficiencies at every level of the contact center.

ICMIs experienced and dedicated team of industry insiders, trainers, and consultants are committed to helping you:

Raise the strategic value of your contact center
Optimize your operations
Improve your customer service

Events-

ICMI Contact Center Demo
September 25-27, 2017 | Las Vegas, NV

ICMI CCE
ICMI Contact Center Expo
May 21-24, 2018 | Orlando, FL

ICMI Training Symposiums

Scottsdale, AZ
March 14-17, 2017

Alexandria, VA
June 26-29, 2017

Orlando, FL
November 13-16, 2017

Contact-

The ICMI Customer Care Center operates from ICMIs headquarters in Colorado Springs, CO.

ICMI Headquarters

Customer Care Center

121 South Tejon Street, Suite 1100
Colorado Springs, CO 80903

Toll Free: 800.672.6177
Local: 719.955.8149
Fax: 719.955.8146

Customer Care Center: icmi@icmi.com

Webmaster: webmaster@icmi.com

Hours

Monday - Friday

6:30 AM - 3:30 PM PT
7:30 AM - 4:30 PM MT
8:30 AM - 5:30 PM CT
9:30 AM - 6:30 PM ET