#1
11th March 2016, 12:59 PM
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IIBF Customer Service
Sir I want to know about the Certificate Examination in Customer Service & Banking Codes and Standards of the Indian Institute of Banking and Finance (IIBF)
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#2
11th March 2016, 12:59 PM
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Re: IIBF Customer Service
The Indian Institute of Banking and Finance (IIBF) is India's premier institute in banking and finance education, aiming for professional excellence Certificate Examination in Customer Service & Banking Codes Eligibility (i) Any bank employee (ii) Any graduate of a recognized university or its equivalent Question Paper will contain 120 multiple-choice objective type questions for 100 marks. The examination will be conducted on-line. Questions for 20 marks each will be from Module A, B and C. Questions for 40 marks will be from Module D of the Syllabus. There will NOT be a system of negative marking for wrong answers. Examination will be of 2 hours duration Fees For Members For Non-Members First attempt `1,124/- `1,685/- Subsequent each attempt `1,124/- ` 1,685/- PASSING CRITERIA The candidate has to secure 50% or more marks in the examination to pass ID required 1) Photo i/card issued by Employer or 2) PAN Card or 3) Driving License or 4) Election Voter's i/card or 5) Passport or 6) Aadhaar Card |