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11th March 2016, 12:59 PM
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Join Date: May 2012
Re: IIBF Customer Service

The Indian Institute of Banking and Finance (IIBF) is India's premier institute in banking and finance education, aiming for professional excellence



Certificate Examination in Customer Service & Banking Codes Eligibility

(i) Any bank employee

(ii) Any graduate of a recognized university or its equivalent


Question Paper will contain 120 multiple-choice objective type questions for 100
marks.

The examination will be conducted on-line. Questions for 20 marks each will
be from Module A, B and C.

Questions for 40 marks will be from Module D of the Syllabus.

There will NOT be a system of negative marking for wrong answers.
Examination will be of 2 hours duration


Fees
For Members For Non-Members

First attempt `1,124/- `1,685/-


Subsequent each attempt `1,124/- ` 1,685/-

PASSING CRITERIA

The candidate has to secure 50% or more marks in the examination to pass


ID required

1) Photo i/card issued by Employer or

2) PAN Card or

3) Driving License or

4) Election Voter's i/card or

5) Passport or

6) Aadhaar Card


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