Grievance Redressal HPCL

Hello, I want to know the details of the Grievance Redressal facility of HPCL, please provide me.

[Rajkumar Agarwal]

Hello, here I am providing you the details of the Grievance Redressal facility of HPCL as under:

Public Grievance:
Department of Administrative reforms and Public Grievances, (DARPG), Govt of India, has issued the following clarification regarding what is considered a "Public Grievance".

TOLL FREE Number:
1800-2333-555

24 x 7 LPG Emergency Helpline no :
1906

Public Grievance Redressal Mechanism in HPCL:
HPCL has established a Public Grievance Redressal system wherein designated officers of the Corporation will be available every Friday between 4.00 PM to 5.00 PM at all major locations to hear & facilitate Redressal of Grievances of the Public, if any.

Tel No’s
022-22872533, 022- 22863328

CPGRAMS:
HPCL has provided a link to the Centralised Public Grievances Redress & Monitoring System (CPGRAMS), a web-enabled Grievance Redressal System of the Department of Administrative Reforms & Public Grievance (DARPG) to enable Public to submit their Grievance on the Portal.

Contact details:
Dhruv Kapil
Public Grievance Redressal Officer
Delhi Retail RO
HPCL, Delhi Retail RO,
6th and 7th Floor, Core - II, North Tower,
Scope Minar, Dist.Centre, Laxmi Nagar,
Delhi 110092
Office 1011)22010615
Office 2011)22408451
Mob: 7042176665