Graduate Teller at Standard Chartered Bank

I have completed my graduate degree and heard that teller vacancy available in Standard Chartered Bank want details about this job. Can you please tell me what the key responsibility of this job and also tell me what activities I will perform in this job?

[Kiran Chandar]

Standard Chartered Bank is a leading international bank, with more than a 150-year history in some of the world's most dynamic markets.

Job Title: Teller

KEY RESPONSIBILITIES

Processing of all daily counter transactions for deposit/withdrawals to savings, current and fixed deposit accounts (involving cash, inter-account transfers) and handling associated customer interactions/inquiries/complaints to a specified standard of quality

Activities Teller should perform:

Processing of cash deposits/withdrawals from customers
• Receiving and posting of outward clearing cheques deposits.
• Receiving and processing of OTTs, FTs, FD etc on eBBS and Filenet.
• Posting of standing orders/payroll/card merchant transactions to customer accounts
• Processing of clearing cheques, and truncation.
• Reconciliation of operating accounts for daily control as well as surprise audit proofing
• General filing of documents
• Gathering/preparation of statistics for service quality and productivity indicators.
• and every other duty/assignment as may be delegated by the TSM/BOM and the Branch Manager.

EXPERIENCE / KNOWLEDGE REQUIRED
• Ability to plan daily/periodic operations
• Strong customer service orientation
• Strong interpersonal and communication skills
• Salesmanship, energy and drive
• Sound knowledge of administrative procedures
• Relevant academic and work experience
• Good knowledge of transaction processes

Contact:

Standard Chartered Bank, Customer Care Unit,
19, Rajaji Salai, Chennai 600 001.

Email at customer.care@sc.com