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28th June 2018, 12:47 PM
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Re: Global Open University Question Papers

I want the question paper of Business Communication and Office Methods of B.Com of Global Open University so will you provide me?
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28th June 2018, 12:48 PM
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Join Date: Aug 2012
Re: Global Open University Question Papers

I am providing you the question paper of Business Communication and Office Methods of B.Com of Global Open University

Global Open University B.Com Business Communication and Office Methods question paper

Duration: two Hours

Year: 1st Year

Paper Name: Business Communication and Office Methods

1. Recruitment is
A) Positive Process
B) Negative Process
C) Neutral
D) None of the above
2. The training imparted to a new
employee to induct him into a new
social setting of his work, is called
A) Orientation training
B) Job training
C) Corrective training
D) Promotional training
3. Which of the subsequent is not a
phase of the job design process?
A) The specification of the method of
performing every task.
B) The specification of individual tasks
C) The combination of individual tasks
into specific jobs
D) The specification of the
measurement of performance of
every task
4. Data found from job analysis
has utility for all but which of the
subsequent human resource
management activities?
A) Selection
B) Training
C) Job redesign
D) Labour relations
5. When assigning weights to
factors, sub factors and degrees
A) There is 1 best technique
B) judgement plays a major role.
C) the weights assigned must stay
away constant from job to job
D) None of the above
6. Pay refers to
A) All the extrinsic rewards that
employees
B) The rewards that employees
receive as a outcome of their
employment
C) Only the base wage or salary that
employees receive.
D) The true money that employees
receive in exchange for their work.
7. Policies for a successful
compensation system must
address which of the subsequent
issues?
A) style and quality of leadership.
B) Social relationships
C) Intrinsic job interests
D) None of the above
8. Which of the subsequent is not a
recommendation to help avoid the
issues associated with wage
and salary surveys?
A) generate survey data at the
beginning of the calendar year.
B) consider variations in job
descriptions.
C) compare more than base wage or
salary
D) make comparisions of the
participating companies for
comparability.
9. Successful career planning and
development requires action from
A) The organization, his employees
immediate manager and the
employee
B) The employee and his/her
immediate manager
C) A variety of sources both internal
and external to the organization
D) the employee with a few
assistance/guidance from his or her
immediate manager
10. The ultimate goal of
Organizational development is to
A) structure the organizational
environment so that managers and
employees can use their developed
skills and abilities to the fullest
B) decrease the levels of uncertainty in
managerial decision making
through out the organization.
C) create an internal environment
which is conducive to self
expression the cost of quality
D) change the traditional relationship
ranging from the supervisors and
subordinates
11. A frequently used method for
determining training need involves
A) In depth interviews of randomly
opted employees
B) Group discussion with employees
group
C) individual skill assessment by
supervisors
D) Observation analysis conducted by
training experts.
12. 1 advantage of on the job
training involves
A) environmental control
B) short time horizons for learning
C) the fact that trainee is being
productive
D) the relaxed pace inherent to the
procedure
13. 1 advantage of the use of job
rotation, a development tool is
that
A) The student is encouraged to make
mistakes.
B) it is relatively easy to perceive
factual info
C) the training is practical
D) the time horizons are usually short
14. Sensitivity training
A) Usually involves two or three participants
B) Generally has a structured agenda
C) focuses primarily on decision
making
D) none of the above
15. Personnel policy deals with
A) working of employees
B) settling of disputes
C) placing persons properly
D) none of the above
16. Which of the subsequent is the
external source of recruitment?
A) promotion from within
B) transfer of employees
C) unsolicited applicants
D) none of the above
17. Scrutiny of applications is the
A) last step in selection process
B) 1st step in selection process
C) 3rd step in selection process
D) none of the above
18. Orientation is generally provided to
A) new entrants
B) previous employees
C) supervisory staff
D) none of the above
19. Vestibule training is given
A) on the job
B) in the class room
C) training department
D) none of the above

Contact-

The Global Open University Nagaland
Sodzulhou Village, P.O. - ARTC, NH-39, Dimapur, Nagaland 797115
087318 87594


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