#1
2nd June 2015, 10:01 AM
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Equitrac DCE Server
Please tell me how Equitrac Device Control Engine (DCE) Server deal when Central Authentication Service (CAS) is unavailable ? Please provide me some features of Equitrac DCE Server . Tell me what should I do when Equitrac DCE Server will not work properly ?
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#2
9th June 2018, 04:11 PM
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Re: Equitrac DCE Server
Hii sir, I Wants to Know How to Clear the Device Control Engine (DCE) Cache Will you Please tell Me ?
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#3
9th June 2018, 04:11 PM
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Re: Equitrac DCE Server
As you Asking for the Clearing the Device Control Engine (DCE) Cache the Procedure is as follow With Equitrac Office and Equitrac Express, Device Control Engine (DCE) keeps a cache. There may be cases where the DCE cache must be cleared. Some cases include if the database is corrupted, if the embedded devices do not appear in the Devices list in System Manager, or some unexplained issues are being encountered with embedded devices To resolve, clear the DCE cache files as follows: Instructions: Close System Manager Stop DCE Service Navigate to C:\Users\<Equitrac Service Account>\AppData\Local\Equitrac\Equitrac Platform Component\EQDCESrv\Cache C:\Documents and Settings\<Equitrac Service Account>\Local Settings\Application Data\Equitrac\Equitrac Platform Component\4\EQDCESrv\Cache (EO/EE 4 on Legacy OS) Archive (Copy) all files to a backup location To keep cached authentication information, keep ValidationCache.db3 To keep transaction information not yet posted, keep Transaction.bin Delete the rest of the files Restart DCE service, and confirm that the rest of the files are recreated. Open System Manager and confirm that the devices are visible. Devices (MFPs or Terminals) may need to be restarted to recreate the devices. |
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