#1
13th January 2017, 05:12 PM
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Elitmus Ahmedabad
Can you provide me the details of the Technical Support post for which eLitmus made recruitment in 2013 for Meditab Software (India) Pvt. Ltd in Ahmedabad?
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#2
16th January 2017, 09:24 AM
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Re: Elitmus Ahmedabad
The details of the Technical Support post for which eLitmus made recruitment in 2013 for Meditab Software (India) Pvt. Ltd in Ahmedabad are as follows: Company: Meditab Software (India) Pvt. Ltd Position: Technical Support Job location: Ahmedabad Event date: 19 Apr 2013 Last date to apply: 17 Apr 2013 Salary offered: ₹ 3,00,000 Experience required: Fresher Eligibility: - 2011 and 2012 batch BE/BTech/MCA - Good pH score - Good academic record Job requirements: - One would be able to work independently and efficiently to meet deadlines. - One would be able to promptly answer support related email, phone calls and other electronic communications. - One would be self motivated, detail-oriented and organized. - One would have experience with hardware and software issues. - One would be proficient in Internet related applications such as E-Mail clients, FTP clients and Web Browsers. - One would have excellent communication (oral and written), interpersonal, organizational, and presentation skills. Job description: - One would be providing client support and technical issue resolution via E-Mail, phone and other electronic medium. - One would be talking clients through a series of actions either face to face or over the telephone to help set up systems or resolve issues. - One would be installing and configuring software and applications. - Troubleshooting system and network problems and diagnosing and solving hardware/software faults. - One would be able for logging client queries. - One would be able to analyzing call logs to spot trends and underlying issues. - One would be responding within agreed time limits to call-outs; Working continuously on a task until completion (or referral to third parties, if appropriate). - One would be prioritizing and managing many open cases at one time. - One would be rapidly establishing a good working relationship with customers and other professionals, e.g., software developers. - One would be supporting the roll-out of new applications. - One would be maintaining and monitoring the application functionalities. - One would be following diagrams and written instructions to repair a fault or set up a system. |
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