Detusche Bank Online

Can you tell me in detail about Online Banking Features of Deutsche Bank AG as I want to start online banking in Deutsche Bank AG, please help me with this?

[Shaleen]

Deutsche Bank AG is a German global banking and financial services company. It has more than 100,000 employees in over 70 countries, and has a large presence in Europe, the Americas, Asia-Pacific and the emerging markets.

DB Online Banking Features

DB Online Banking service enables to access Deutsche Bank AG, India accounts (banking, loans, demat and investments) anywhere, anytime at convenience.

Features of db OnlineBanking
View account details:
• One view of balances in accounts.
• Fixed Deposit account, Loan details, Demat and Investment account details.

Pay your bills online:

• Completely free online bill payment facility.

• There are 2 modes of bill payment:
o View & Pay:
Bills are presented in db OnlineBanking account.
One can view, accept and pay the amount on time.
One can either schedule the payment on the due date or pay the amount immediately.
One receives SMS/Email alerts whenever the bills are presented, due and paid.

o Pay at Once:
For billers who do not have bill presentment facility, one can register the biller and pay any bill amount online at any time.

• One can also setup a standing instruction (SI) on one’s View & Pay bills.

• Track payments on db OnlineBanking.

Manage cheques:
• View cheque details and track the status.

• One can request for a cheque book.

• One can stop payment of an issued cheque and get a real time alert confirmation.

Book your Fixed Deposit online:
• Regular Fixed Deposit:
These can be opened online for Resident and Non-resident accounts.

Transfer funds:
• Transfer funds to own accounts and to other Deutsche Bank accounts.

• Transfer funds to accounts with other banks through NEFT and RTGS.

• Track your transaction history through db OnlineBanking.

• Setup standing instruction (SI) to make frequent payments to a specific account.

• Schedule a payment or transfer for a later date

dbAlerts:

• Track transactions on the move.

• Facility of email and SMS alerts.

• Two types of alerts: Mandatory and Optional alerts.

• One can subscribe / unsubscribe for the optional alerts online.

Contact Customer Care:
• Mailbox facility to communicate with customer care.

• Inbox and sent mail folders to track communication.

• Draft a query/complaint using the ‘Compose Mail’ feature pertaining to the account(s) held with One

Special Offer Section:

• Special offers exclusively designed for One.

• Online application form to apply online.

Create Your Internet Passwords Online:

One can create one’s IPIN in the following scenarios:
• If one have locked your IPIN due to 5 incorrect attempts.
• If one have not logged in to db OnlineBanking for over 180 days and one’s access has expired.
• If one have forgotten one’s IPIN